Customer Service Specialist with English

Randstad Polska Sp. z o.o.

  • Nowa Wieś Wrocławska (pow. wrocławski)

    Nowa Wieś Wrocławska (pow. wrocławski), Lower Silesia
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • full office work
  • remote recruitment

Recruitment for

Do you want to develop in a British company?

Do you feel good in contact with the client?

Apply! We are looking for Customer Service Specialists with English in Nowa Wieś Wrocławska

Your responsibilities

  • Processing orders from Customers;

  • Creating accounts for new Customers, monitoring incoming orders,

  • Express delivery orders from the warehouses;

  • Cooperation with the warehouse;

  • Monitoring the Customer's open orders and forwarding information about new delivery times to the Customer;

  • Correspondence and contact with the Clients, sending information about prices and availability;

  • Monitoring customer receivables;

  • Daily and monthly order and backorder reporting;

  • Preparing lists, reports, and analyses for the needs of internal and external clients;

  • Preparing of turnover of customers and purchasing groups;

  • Performing tasks commissioned by direct supervisor.

Employer requirements

  • Fluent in English in speaking and writting (min. C1);

  • 1 year of experience in the customer service environment;

  • Knowledge of CRM system (nice to have) and MS Office- Excel;

  • Ability to identify and resolve potential problems;

  • Very good communication skills;

  • Ability to work with a multinational team.

What employer offers

  • work in an international environment

  • opportunity to develop

  • package of benefits (multisport, luxmed)

Benefits

  • sharing the costs of sports activities

  • private medical care

Randstad Polska Sp. z o.o.

Employment agency entry number 47

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