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Customer Service Specialist with English

Worldline Six Payment Services (Europe) SA Spółka Akcyjna Oddział w Polsce

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  • Prosta 68, Warszawa
    Warszawa, Masovian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Worldline Six Payment Services (Europe) SA Spółka Akcyjna Oddział w Polsce

Prosta 68

Warszawa

Your responsibilities

  • You provide 2nd level support internally and externally in the scope of business rules and invoicing issues such as handling termination requests, changes to license agreements and credit requests

  • You provide administrative work and setup in ERP, updating and maintaining customer data, license agreement details, products, articles and prices

  • You prepare ERP for invoicing to customers

  • You document processes and routines

Our requirements

  • Great administrative skills

  • Meticulous execution of tasks

  • Fluent in English both written and spoken

  • As a person you have excellent communication skills and are not afraid of taking own initiatives

  • Service minded with a passion for customer service

  • You have an investigative and analytical mindset

  • A natural team player; you enjoy working with different types of personalities

  • Truly flexible; able to instantly shift tasks and priorities

  • You're constantly looking for ways to make things work more efficiently

Optional

  • Experience in previous administrative work preferably with focus on finance and customer service

  • Experience from working with invoicing and ERP systems

  • Knowledge in a Nordic language (Swedish, Danish, Finish, Norwegian)

What we offer

  • Full-time job contract and stable working conditions

  • Competitive salary

  • Work - life balance

  • Best location in Warsaw – “Rondo Daszyńskiego”

  • Semi-annual bonus

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • extra social benefits

  • meal passes

  • holiday funds

Worldline Six Payment Services (Europe) SA Spółka Akcyjna Oddział w Polsce

Worldline l Six Payment Services is the European leader in the payment and transactional services industry. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies. Worldline employs circa 11,000 people worldwide, with estimated pro forma revenue of circa 2.3 billion euros on a yearly basis.

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