Oferta pracy

Customer Service Specialist with English

Worldline Financial Services (Europe) S.A. Spółka Akcyjna

  • Prosta 68, Wola, Warszawa
    Warszawa, Masovian
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment

Worldline Financial Services (Europe) S.A. Spółka Akcyjna

Prosta 68

Wola

Warszawa

Your responsibilities

  • You provide customer support for business customers

  • You independently process of all kind of requests from our customers, partners and third parties, according to our SLA’s and quality requirements

  • You update systems to reflect contract changes, including activating new services and changes to the customer status

  • You actively support operational implementation of new products and services

  • You actively participate and cooperate in projects

  • You resolve and follow up on customer issues to 3rd level support teams as appropriate

Our requirements

  • Experience in client facing role

  • Very good verbal and written business communication skills in English

  • Good verbal and written business communication skills in Polish

  • Problem solving, analytical and troubleshooting skills

What we offer

  • Full-time job contract and stable working conditions

  • Competitive salary and a range of benefits for employees

  • Work - life balance

  • Best location in Warsaw – only 20 meters away from “Rondo Daszyńskiego” underground station

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • extra social benefits

  • meal passes

  • holiday funds

  • employee referral program

Worldline Financial Services (Europe) S.A. Spółka Akcyjna

At Worldline our technology addresses persistent challenges of the payment world. We’ve established ourselves as a leading developer of creative software solutions for enabling the cashless society.

We have many hardworking and dedicated peers that would love to work with you. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We are looking for an organized, innovative, process driven colleague to join us.

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