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Customer Service Specialist with foreign languages

  • Bydgoszcz, kujawsko-pomorskie pokaż mapę
  • Specjalista
  • 2017-10-23

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Dacomet is a partner of Nokia, the global telecommunication company which has been named Technology Hardware & Equipment Industry Group Leader for 2013.
    We support our clients within installation, testing and integration of telecommunication systems, software development, infrastructure management as well as system integration and maintenance.
    Currently we are looking for people willing to develop their career with the IT experts.
    Customer Service Specialist with foreign languages
    Miejsce pracy: Bydgoszcz
    Our employees provide access for customers and teams who require maintenance service, warranty support or Managed Services support. Front Office Analyst manage services customers and ensure that service goals are achieved.
    Currently we are looking for people with a very good knowledge of English and German/ English and Spanish or trilingual English & Spanish & Portuguese. Our company is also employing people with Italian, French or Russian language.

    • Register incoming calls, emails and web requests
    • Coordinate requests that require multiple services (e.g. technician dispatch to a customer site)
    • Available to work required two shifts in support
    • Continuously stay updated on the latest processes and tools by following the regular training provided

    Job Requirements:

    • Very good level of English (mandatory)
    • Very good level of another language: German/ Spanish/ Portuguese/ Italian/ French or Russian
    • Literate in computer knowledge
    • Good team player, calm, focus on customer satisfaction, available and flexible

    We offer:

    • A permanent contract and attractive salary
    • Comprehensive training
    • Quarterly bonus
    • An opportunity to develop foreign language, computer and logistics skills
    • A medical cover and other benefits e.g. bonuses on Sodexo cards, pizza days or integration events
    • An opportunity to use Taxi card after the second shift
    • The possibility to work from home after reaching self-reliance on that position,
    • A promising career path and an individual development plan
    • A friendly and international work environment


    If you are interested, please send your application to email address or fill out the application form on our website: www.dacomet.pl

    Prosimy o dopisanie następującej klauzuli: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb 

    • obecnej
    • obecnej i przyszłych
    rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm."