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Customer Service Specialist with French/German/Dutch/Swedish/Danish

Flint Group Polska sp. z o.o.

  • Łódź, Łódź
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment

Flint Group Polska sp. z o.o.

aleja Marszałka Józefa Piłsudskiego 22



Your responsibilities

  • The daily execution of customer orders in SAP & e-commerce portal, order management & fulfilment

  • Coordination of the entire order delivery process in SAP: master data, pricing, availability, changes, deliveries, incidents

  • Delivery management and daily contact with mother plants & warehouses located in Europe

  • Claim management

  • Management of invoices and credit/debit notes

  • Price maintenance in SAP

  • Timely responding to various queries and ad-hoc requests affiliated with order management, assisting customers in solving problems and incidents

  • Building long-term relations with customers and internal stakeholders

Our requirements

  • Very good knowledge of French or German/Dutch/Swedish/Danish (min. B2)​ and English (min. B2) and Polish (min. B2)

  • Experience in Customer Service, Order Management, Logistics, Planning / Stock Replenishment or similar areas

  • Ability to work in a fast paced environment

  • Export knowledge and sea container process would be an advantage

  • Team work and problem-solving attitude

  • Knowledge of MS Office

  • Knowledge of SAP will be an asset

  • Very strong communication skills and pro-client attitude

What we offer

  • Possibility to have real impact on the business

  • Work in dynamically developing company

  • Trainings, knowledge sharing & experience gained by working with experts

  • Stable working conditions based on employment contract

  • Hybrid work system

  • Medical care, sport card, life insurance

  • Exceptionally friendly working atmosphere and team support

  • Modern office located in the Center of Łódź


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • holiday funds

  • christmas gifts

  • employee referral program

  • charity initiatives

Flint Group Polska sp. z o.o.

Flint Group is a leading global supplier to the packaging and print media industries. We employ 6,500 specialists in 130 locations in 40 countries around the world. Our inks are used to produce packaging for the biggest and most recognizable consumer brands. We are dedicated to bringing color and function to the printing and packaging products that consumers touch, see and use each day.

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