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Oferta pracy
Customer Service Specialist with French
Genpact PLAbout the company
- KrakówKraków, Lesser Poland
- offer expired 3 years ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- remote recruitment
Your responsibilities
- Answering clients’ questions/ requests (contact via email, phone)
- Order management (verifying data, entering data into the system)
- Taking care of the correctness of the documentation
- Checking the price and quality of the products
- Solving customers’ problems
- Cooperating with other team
- Implement improvements to current processes
- Review payments / deductions and perform proactive payout calculations according to country specific
Our requirements
- Very Good French skills min. B1/B2
- Communicative level of English
- Good MS Office (especially MS Excel) knowledge
- Analytical thinking and ability to learn fast
- Personal culture and ability to deal with the client properly
- High motivation and willingness to learn
- Previous experience in Customer Care/ Order Management
- Familiarity with SAP
What we offer
- Attractive salary
- Stable job offer – employment contract
- Various trainings (initiating, soft skills)
- Benefits (Insurance, Luxmed, Multisport, Lunchpass card, additional vacation days, biking policy)
Genpact PL
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of the Customer Service Specialist with French
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Customer Service Specialist with French, Kraków