Carlsberg Shared Services

Customer Service Specialist with French language

Carlsberg Shared ServicesO firmie

  • Poznań

    wielkopolskie
  • Ogłoszenie wygasło 4 lat temu
  • Specjalista

Carlsberg is a great place to work

Our brands are internationally popular, the atmosphere is fun and exciting,
and we offer outstanding opportunities for career and personal development
- both in your home country and around the world.

CSS provides services to other entities within the Carlsberg Group.  Our history of
continuous development & expansion through the years has proven that we are becoming
a strong business partner for our internal customers. Carlsberg’s motto Thirst for Great
reflects our continuous efforts for perfection.

As an part of Carlsberg CSS, you will have the opportunity to gain experience and professional development within an international setting. Originally ASC was created to provide Accounting services, today we have been expanding also to other business areas as: Controlling, Procurement  & Supply Chain, Master Data.

We're looking for candidates for position of:

Customer Service Specialist with French language
Location: Poznań
(Ref no: CSS/F)


Main responsibilities:

  • Receiving, checking and processing (scheduling) all transport orders coming from customers/requestors
  • Handling over non-scheduled orders
  • Respond to routine customer enquiries concerning service ordered
  • Track the status of orders in the Transport Management System and communicate issues and solutions
  • Maintain communication on a daily basis with customers and take action in order to respond on their needs
  • Support organization in optimization transport and logistic projects

Requirements:

  • University degree (min. Bachelor’s degree)
  • Some professional experience in customer service or administration area, candidates after internships within logistic area are also very welcomed
  • Very good English language skills
  • Strong communication and interpersonal skills, as well as ability to work in a multicultural environment
  • Customer service mindset
  • High level of analytical skills & ability to work under pressure
  • Team player with creativity, engagement high level of multitasking skills

We offer:

  • Opportunities for further career development
  • Many professional training possibilities
  • Comfortable working place
  • Open and friendly organizational culture
  • Benefit package


If you are ready to take the next step in your career development, please send your application (CV + Cover Letter, in English) via:

Carlsberg is a great place to work

Our brands are internationally popular, the atmosphere is fun and exciting,
and we offer outstanding opportunities for career and personal development
- both in your home country and around the world.

CSS provides services to other entities within the Carlsberg Group.  Our history of
continuous development & expansion through the years has proven that we are becoming
a strong business partner for our internal customers. Carlsberg’s motto Thirst for Great
reflects our continuous efforts for perfection.

As an part of Carlsberg CSS, you will have the opportunity to gain experience and professional development within an international setting. Originally ASC was created to provide Accounting services, today we have been expanding also to other business areas as: Controlling, Procurement  & Supply Chain, Master Data.

We're looking for candidates for position of:

Customer Service Specialist with French language
Location: Poznań
Numer ref.: (Ref no: CSS/F)


Main responsibilities:

  • Receiving, checking and processing (scheduling) all transport orders coming from customers/requestors
  • Handling over non-scheduled orders
  • Respond to routine customer enquiries concerning service ordered
  • Track the status of orders in the Transport Management System and communicate issues and solutions
  • Maintain communication on a daily basis with customers and take action in order to respond on their needs
  • Support organization in optimization transport and logistic projects

Requirements:

  • University degree (min. Bachelor’s degree)
  • Some professional experience in customer service or administration area, candidates after internships within logistic area are also very welcomed
  • Very good English language skills
  • Strong communication and interpersonal skills, as well as ability to work in a multicultural environment
  • Customer service mindset
  • High level of analytical skills & ability to work under pressure
  • Team player with creativity, engagement high level of multitasking skills

We offer:

  • Opportunities for further career development
  • Many professional training possibilities
  • Comfortable working place
  • Open and friendly organizational culture
  • Benefit package


If you are ready to take the next step in your career development, please send your application (CV + Cover Letter, in English) via:

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