sharing the costs of sports activities
Niestety, nie wspieramy Twojej przeglądarki
Niestety nie wpieramy Twojej przeglądarki co może znacznie wpłynąć na poprawne ładowanie skryptów strony.
Oferta pracy
Customer Service Specialist with German (front office)
Stanley Black & DeckerAbout the company
- Lesser PolandLesser Poland
- offer expired 3 years ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- home office work
- remote recruitment
Your responsibilities
- as a Customer Service Specialist, you will be a person responsible for processing customers' orders and warranties in SAP and Esker, handling disputes, mails, phones and quotations for GALP region
- triage of the incoming emails
- answering phones and emails from the client
- handling disputes
- collaboration with teams to reach common goals or to prevent backlogs
- preparing and completing reports to monitor the workload
- creating and updating internal procedures related to order entry
- participating in quality improvement / team meetings
- pricing management on the order level
Our requirements
- fluent German - must have
- communicative English
- previous experience in customer service
- fulfill of business commands required in connection with the performed function, consistent with competences and skills
- active participator in corporate programs: OPR, Gallup, and others
- active participating in the creation and performance of duties in accordance with the procedures applicable in the Customer Service
- ensuring high quality of work
- compliance with the Stanley Black & Decker Code of Values and Code of Ethics
What we offer
- an international working environment where the team is focused on helping proceed orders and support coworkers
- flexible hours (start 7:30 – 9:30) and spend a lot time on Home Office! 😊
- multisport cards, Edenred Cards and tickets to cinema to spend free time with your family and friends
Benefits
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
Stanley Black & Decker
Stanley Black & Decker is the largest tool manufacturer in the world (Fortune 500). Our industrial tool businesses build the tools that build your world. Our brands: Stanley, Black&Decker, DeWalt, Porter-Cable, Mac Tools, Facom, Usag, Bostitch.
Our website: http://kariera.sbdinc.pl/
We are looking forward to your application and possibility to get to know you! Send your CV if you know foreign languages mentioned before and want to grow with us 😊
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPowiadamiaj mnie o podobnych ofertach
Customer Service Specialist with German (front office), Lesser Poland