Customer Service Specialist with German

Klient Pracuj.plO firmie

  • Gdańsk, pomorskie

  • Ważna jeszcze 23 dni
    do: 2 maj 2020
  • Umowa o pracę
  • Pełny etat
  • Specjalista
In behalf of our client we are looking for:
Customer Service Specialist with German
Location: Gdańsk

Responsibilities:

  • Perform support resolution of issues related to incomplete orders and standard delivery blocks with internal teams and/ or communication with customers
  • Contacting internal clients from Germany (phone, e-mails, meetings, conference calls)
  • Receive and drive timely resolution or closure of standard/routine order-related customer queries, complaints and feedback
  • Perform analysis and support resolution of issues related to incomplete orders and standard delivery blocks with internal teams and/ or  communication with customers
  • Analyzing German documentations
  • Complying with company standards, policies and procedures

Requirements:

  • Preferably 1-2 years of experience in Customer Service or other related area
  • Fluent German (B2/C1) skills both in the spoken and written form as a must
  • English minimum B1/B2 degree of competence local/regional language
  • Willingness to learn and make progress in the role in different processes
  • Good knowledge of MS Office tools

Benefits:

  • Flexible working hours
  • Training for a role and opportunity to learn
  • Attractive salary and bonuses
  • Office in a comfortable business center
  • Complex medical care and individual life insurance, sports card
  • Good working conditions and comfortable working environment: relax and creativity room
  • A room for parents and children

If you are interested, please send your application via Aplikuj button 

By clicking “Apply now” or “Send”, you give your consent to Grupa Pracuj sp. z o.o. acting as a recruitment agency (Grupa Pracuj, we) processing the personal data contained in your application for the purposes of conducting a recruitment process for the position indicated in the job ad.

Given that we are searching for employees for our clients (potential employers), having selected the applications and obtained your separate consent at a later stage of the recruitment process we will forward your personal data to a specific potential employer. After your personal data is disclosed to the potential employer, such potential employer will become the controller of your personal data and you will receive additional information from such potential employer on how it processes your personal data. Your consent is voluntary and you can withdraw it at any time by contacting us at [email protected]

You will find full information on the processing of your personal data under the application form at a further stage of the application process.

Grupa Pracuj Sp. z o.o. jest agencją zatrudnienia nr 12252
In behalf of our client we are looking for:
Customer Service Specialist with German

Responsibilities:

  • Perform support resolution of issues related to incomplete orders and standard delivery blocks with internal teams and/ or communication with customers
  • Contacting internal clients from Germany (phone, e-mails, meetings, conference calls)
  • Receive and drive timely resolution or closure of standard/routine order-related customer queries, complaints and feedback
  • Perform analysis and support resolution of issues related to incomplete orders and standard delivery blocks with internal teams and/ or  communication with customers
  • Analyzing German documentations
  • Complying with company standards, policies and procedures

Requirements:

  • Preferably 1-2 years of experience in Customer Service or other related area
  • Fluent German (B2/C1) skills both in the spoken and written form as a must
  • English minimum B1/B2 degree of competence local/regional language
  • Willingness to learn and make progress in the role in different processes
  • Good knowledge of MS Office tools

Benefits:

  • Flexible working hours
  • Training for a role and opportunity to learn
  • Attractive salary and bonuses
  • Office in a comfortable business center
  • Complex medical care and individual life insurance, sports card
  • Good working conditions and comfortable working environment: relax and creativity room
  • A room for parents and children

If you are interested, please send your application via Aplikuj button 

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