Customer Service Specialist with German

Deloitte CE BSC Rzeszów

  • Kuyavia-Pomerania

  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment

Your responsibilities

  • Delivering high quality standard customer service;

  • Remote support for Deloitte’s employees regarding technical issues;

  • Analysis and solving of the most common enquiries using step-by-step solutions provided to you;

  • Cooperation with IT specialist team to deal with more complex issues;

  • Continual service improvement, looking to help better the service, supporting others in doing and/or putting your own ideas and initiatives forward;

  • Grow and developing yourself – through the creation of individual developmental plans and with support of peers;

  • Take ownership and manage problems to their successful resolutions.

Our requirements

  • Very good German verbal and written communication skills;

  • Good English verbal and written communication skills;

  • Any specific education is not required – each application will be evaluated individually;

  • Good command of MS Office;

  • Excellent communication skills;

  • Attention to detail and team-working skills;

  • Interest into Technology;

  • Previous Customer Service or IT experience.

What we offer

  • Stable employment based on a contract of employment

  • Hybrid model combining remote and office work

  • Training program that will introduce you to your new role

  • Buddy program - support of an experienced Team Member through first months of your employment

  • A great place to build a professional career

  • Internal trainings selected for soft and technical skills improvement

  • Access to the newest online learnings (Udemy for Business, Linkedin Learning, getAbstract, Culture Navigator)

  • Attractive benefits package (including private medical care, life insurance, Multisport card, MyBenefit platform, travel insurance)

  • International working environment

  • Being a member of the team that values good atmosphere


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • computer available for private use

  • coffee / tea

  • leisure zone

  • extra social benefits

  • employee referral program

Selection process

🛋️ Take part in our selection process right from the convenience of your home.

💻 In case your educational / professional background meets the core requirements of the position, we will invite you to a live video interview, that gives us the opportunity to talk to each other just like it was a meeting in person.

Deloitte CE BSC Rzeszów

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

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