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Customer Service Specialist with German

Deloitte CE BSC RzeszówAbout the company

  • Kuyavia-Pomerania
    Kuyavia-Pomerania
  • offer expired a year ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment

Your responsibilities

  • Delivering high quality standard customer service;
  • Remote support for Deloitte’s employees regarding technical issues;
  • Analysis and solving of the most common enquiries using step-by-step solutions provided to you;
  • Cooperation with IT specialist team to deal with more complex issues;
  • Continual service improvement, looking to help better the service, supporting others in doing and/or putting your own ideas and initiatives forward;
  • Grow and developing yourself – through the creation of individual developmental plans and with support of peers;
  • Take ownership and manage problems to their successful resolutions.

Our requirements

  • Very good German verbal and written communication skills;
  • Good English verbal and written communication skills;
  • Any specific education is not required – each application will be evaluated individually;
  • Good command of MS Office;
  • Excellent communication skills;
  • Attention to detail and team-working skills;
  • Interest into Technology;
  • Previous Customer Service or IT experience.

What we offer

  • Stable employment based on a contract of employment
  • Hybrid model combining remote and office work
  • Training program that will introduce you to your new role
  • Buddy program - support of an experienced Team Member through first months of your employment
  • A great place to build a professional career
  • Internal trainings selected for soft and technical skills improvement
  • Access to the newest online learnings (Udemy for Business, Linkedin Learning, getAbstract, Culture Navigator)
  • Attractive benefits package (including private medical care, life insurance, Multisport card, MyBenefit platform, travel insurance)
  • International working environment
  • Being a member of the team that values good atmosphere

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • computer available for private use
  • coffee / tea
  • leisure zone
  • extra social benefits
  • employee referral program

Selection process

🛋️ Take part in our selection process right from the convenience of your home.

💻 In case your educational / professional background meets the core requirements of the position, we will invite you to a live video interview, that gives us the opportunity to talk to each other just like it was a meeting in person.

Deloitte CE BSC Rzeszów

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

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Customer Service Specialist with German, Kuyavia-Pomerania