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Customer Service Specialist with German Language - Specjalista ds. Obsługi Klienta

Farnell element14

  • Kraków

    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Your responsibilities

Our fantastic team of customer service are enthusiastic, results driven individuals with a positive attitude towards helping provide our customers with a first class service every time!

With training provided, you too can be part of a team that prides themselves on the products and exceptional service they offer.

This is a fast-paced environment where as a people person wanting to deliver for the customer you can take ownership of the call and make a difference.

Don’t worry, you don't need to know anything about electronics! Your customer service skills and ability to cross sell, up-sell and passion for learning is all we need, and we will teach you the rest!

Our requirements

  • Previous experience in a Contact Centre / Business Centre and / or face to face customer service

  • Excellent telephone manners and being able to connect with the customer to promote and offer solutions quickly

  • Knowledge of Computer – good working knowledge of Microsoft packages and ability to learn quickly

  • Able to remain calm and diplomatic at all times

  • Passionate about learning new things is key!

  • Permanent work permit required for European Union or comparable

What we offer

  • Employment contract

  • Multinational environment

  • Multisport card and private medical care

  • Office in high-class building

  • Professional initial and development training

  • Bike parking

Farnell element14

At Farnell our people are our best asset! They are our differentiator and we have made a commitment to put people at the heart of our organisation. Our talent management strategy is a fundamental step in us doing that whilst supporting the organisation to deliver its strategic commitments.

From your introduction to our business and right through your career with Farnell, you will have opportunities to develop. Every leader within our business is encouraged to spend time coaching and developing their teams, creating individual development plans and giving regular feedback, to support you in achieving your potential.

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WHAT’S NEXT?

Please click on the link to Apply, your CV will be reviewed within 7 days and if successful in the shortlisting process, we will contact you directly.