Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Customer Service Specialist with German


  • Prosta 68, Wola, Warszawa
    Warszawa, Masovian
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України


Prosta 68



Your responsibilities

  • Customer service of B2B customers in Switzerland mainly in written communication using German language.

  • Providing support including financial queries (both transactional business and basic accounting), answering product questions, implementing contract changes.

  • Preparing customer reporting, account statements, conducting reconciliation.

  • Utilizing available system landscape to find satisfying solutions for customer queries.

  • Cooperating with internal stakeholder network and external business partners.

  • Active assistance in all areas of the team, including participation in problem-solving activities and implementation of agreed solutions.

Our requirements

  • Fluent German (min. B2 level) and English and Polish on a very good level.

  • Proactive approach with a team player mentality.

  • Customer focus and attention to detail.

  • Experience in customer service in an international environment would be an asset.

What we offer

  • Full-time job contract and stable working conditions

  • Competitive salary and a range of benefits for employees

  • Work - life balance

  • Best location in Warsaw – only 20 meters away from “Rondo Daszyńskiego” underground station


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • extra social benefits

  • meal passes

  • holiday funds

  • employee referral program

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.


At Worldline our technology addresses persistent challenges of the payment world. We’ve established ourselves as a leading developer of creative software solutions for enabling the cashless society.

We have many hardworking and dedicated peers that would love to work with you. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We are looking for an organized, innovative, process driven colleague to join us.

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