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customer service specialist with Greek

  • Kraków, małopolskie
  • Specjalista
  • 2017-01-30

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Randstad Finance specializes in conducting recruitment projects for managerial and specialist positions in financial, controlling and accountancy sector. We focus on sourcing best candidates for financial positions in order to support our Clients representing various branches, including financial services and shared service centres.

    On behalf of our Client, SSC company located in Cracow, we are looking for:

    customer service specialist with Greek
    Ref. no: 43525
    Permanent job
    Location: Kraków

    Responsibilities:

    • work in a consultative and supportive manner with stakeholders to manage their business needs
    • receives and processes requests and enters and updates data in computer systems
    • receives and responds to enquiries related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, communications
    • resolves customer claims and complaints fairly and effectively in a diplomatic manner to satisfy customer needs
    • maintains contact management database by entering information
    • protects personal database & applies all legal requirements in regard to personal data protection

    Requirements:

    • fluent Greek is a must
    • knowledge of English is required – (B2/C1 level)
    • highly client service and quality oriented mindset
    • excellent communication and interpersonal skills
    • strong organizational, multi-tasking, and time-management skills

    Benefits:

    • contract of employment
    • attractive benefit package
    • opportunity for interesting development path
    • professional trainings



    Pursuant to the law, Randstad does not charge the candidates for participation in the recruitment processes.
    Recruitment agency (license no 47)