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Customer Service Specialist with Hungarian

Voice Contact Center Sp. z o.o.

  • Lublin

    Lublin, Lublin
  • valid for 16 days
    until: 11 Nov 2021
  • contract of mandate
  • part time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • remote recruitment

Your responsibilities

  • Provide high quality customer service

  • Deliver efficient troubleshooting

  • Assist customers with finding solutions through phone and email

  • Collaborate with other departments to resolve customer escalations

Our requirements

  • Fluency in written and spoken Hungarian (C1/C2/ native)

  • Very good command of English language (B2)

  • Excellent communication skills and confidence in dealing with customers

  • Comfortable working in an technical environment with general computer literacy

  • Ability to work individually and part of a team

What we offer

  • Part time contract of employment (umowa zlecenie)

  • Mon-Fri; 9am-5pm

  • Motivation system, referral programme, incentive programmes

  • Work on interesting projects for international companies

  • Friendly, multilingual working environment

  • Opportunity to develop language skills and personal competences

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • corporate sports team

  • no dress code

  • employee referral program

Voice Contact Center Sp. z o.o.

As part of the OEX Group Voice Contact Center is one of the biggest contact centres in Poland.

We specialise in BPO projects in the customer service field. We work for well-known and prestigious brands.

At the moment we are developing our LinGo projects and are constantly seeking loyal, multi-task and multi-skill people with a drive and commitment to building a successful LinGo team. We believe that together we can do more to increase the effectiveness and quality of services and processes.

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This is how we work
This is how we work