Tate & Lyle Global Shared Services Sp. z o.o.

Customer Service Specialist with Italian

Tate & Lyle Global Shared Services Sp. z o.o.O firmie

Tate & Lyle Global Shared Services Sp. z o.o.

Doktora Seweryna Sterlinga 8A

Łódź

Our vision is to be the leading provider of specialty food ingredients and solutions.  We provide ingredients and solutions to the food, beverage and other industries, operating from more than 30 locations around the world. We turn raw materials into distinctive, high quality ingredients. These ingredients and solutions add taste, texture, nutrition and increased functionality to products that millions of people around the world use or consume every day.
 
Currently we are looking for exceptional Customer Service Specialist with Italian to join our Global Shared Services in Łódź (Poland)
Customer Service Specialist with Italian
Workplace: Łódź

Core responsibilities:

  • Order processing for national and international business including:
  • Regular follow of all customer orders in SAP,
  • Shipping date coordination with customer, production planning department and logistic & export department,
  • Close cooperation with finance, master data and credit management team,
  • Register complaints .

Additionally:

  • Ensure that the best possible solution is provided for the customer in order to meet our OTIF KPI,
  • Development of a strong customer relationship to become a source of information to TL& about customers,
  • Build effective relationships with T&L internal departments (transport & production planning, account managers, product managers, quality and finance departments) as well as with your customer service colleagues in other countries.

Requirements:

  • Fluency in English and Italian (necessary condition),
  • Higher education (min. Bachelor's degree),
  • Good knowledge of the SAP system,
  • Knowledge of the supply chain is welcome,
  • High interpersonal skills, facilitating networking and maintaining relationships with customers,
  • Ability to work in a team,
  • Conscientiousness and commitment to the job.

We offer:

Private medical care
MyBenefit platform
Lunch subsidy
Friday exercise at desks
 
Discount card for selected restaurants
Activities in Charity Team, First Aid Team, Emergency Team, Active Team and Eco Team
Languages assistance program
Fresh fruit 3 times per week
 
Delicious coffee every day
Integration events
Dietary consultations
Courses and trainings
 
 
 
 
 

Na podstawie art. 7 ust. 1 w zw. z art. 4 pkt 11 RODO oświadczam, iż wyrażam zgodę na przetwarzanie przez administratora, którym jest Tate & Lyle Global Shared Services Sp. z o.o. z siedzibą w Łodzi przy ul. Sterlinga 8A, 91-425 Łódź, KRS 0000372369 moich danych osobowych zawartych w CV i/lub liście motywacyjnym lub w innym dokumencie zawierającym moją ofertę pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji prowadzonego przez Tate & Lyle Global Shared Services Sp. z o.o. z siedzibą w Łodzi  na stanowisko zawarte w ogłoszeniu. Jednocześnie wyrażam zgodę na przetwarzanie przez Tate & Lyle Global Shared Services Sp. z o.o. z siedzibą w Łodzi moich danych osobowych na potrzeby przyszłych procesów rekrutacji.

Our vision is to be the leading provider of specialty food ingredients and solutions.  We provide ingredients and solutions to the food, beverage and other industries, operating from more than 30 locations around the world. We turn raw materials into distinctive, high quality ingredients. These ingredients and solutions add taste, texture, nutrition and increased functionality to products that millions of people around the world use or consume every day.
 
Currently we are looking for exceptional Customer Service Specialist with Italian to join our Global Shared Services in Łódź (Poland)
Customer Service Specialist with Italian

Core responsibilities:

  • Order processing for national and international business including:
  • Regular follow of all customer orders in SAP,
  • Shipping date coordination with customer, production planning department and logistic & export department,
  • Close cooperation with finance, master data and credit management team,
  • Register complaints .

Additionally:

  • Ensure that the best possible solution is provided for the customer in order to meet our OTIF KPI,
  • Development of a strong customer relationship to become a source of information to TL& about customers,
  • Build effective relationships with T&L internal departments (transport & production planning, account managers, product managers, quality and finance departments) as well as with your customer service colleagues in other countries.

Requirements:

  • Fluency in English and Italian (necessary condition),
  • Higher education (min. Bachelor's degree),
  • Good knowledge of the SAP system,
  • Knowledge of the supply chain is welcome,
  • High interpersonal skills, facilitating networking and maintaining relationships with customers,
  • Ability to work in a team,
  • Conscientiousness and commitment to the job.

We offer:

Private medical care
MyBenefit platform
Lunch subsidy
Friday exercise at desks
 
Discount card for selected restaurants
Activities in Charity Team, First Aid Team, Emergency Team, Active Team and Eco Team
Languages assistance program
Fresh fruit 3 times per week
 
Delicious coffee every day
Integration events
Dietary consultations
Courses and trainings
 
 
 
 
 

Na podstawie art. 7 ust. 1 w zw. z art. 4 pkt 11 RODO oświadczam, iż wyrażam zgodę na przetwarzanie przez administratora, którym jest Tate & Lyle Global Shared Services Sp. z o.o. z siedzibą w Łodzi przy ul. Sterlinga 8A, 91-425 Łódź, KRS 0000372369 moich danych osobowych zawartych w CV i/lub liście motywacyjnym lub w innym dokumencie zawierającym moją ofertę pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji prowadzonego przez Tate & Lyle Global Shared Services Sp. z o.o. z siedzibą w Łodzi  na stanowisko zawarte w ogłoszeniu. Jednocześnie wyrażam zgodę na przetwarzanie przez Tate & Lyle Global Shared Services Sp. z o.o. z siedzibą w Łodzi moich danych osobowych na potrzeby przyszłych procesów rekrutacji.

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