sharing the costs of sports activities
Customer Service Specialist with Lithuanian and Polish
- offer expired 4 months ago
- contract of employment
- specialist (Mid / Regular)
- hybrid work
- Immediate employment
To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism.
To ensure that all customer orders received are entered correctly into the system.
To provide help and advice to customers.
Communicating courteously with customers by telephone, email and Service Cloud.
To run end of day check reports.
To ensure that the agreed promised delivery dates to customers are maintained and that changes are relayed to the customer prior to the delivery date.
To improve back order management and up-dates to customers.
To communicate closely with field sales personnel.
To escalate requests for service delivery reports from customers both internal and external to the appropriate Manager.
To learn about Company’s products and services and keep up-to-date with changes
Min. 1 year of experience of working in a sales support environment with order entry exposure
Fluency in Lithuanian and Polish, English min. B2
Can do attitude
Attention to detail and accuracy
Excel basic and Word required
Organised and able to perform under pressure.
Experience in using SAP would be an asset
What employer offers
Work in an organisation with a well-established position on the market
Employment contract, stable work
The employment contract package: Private medical care, sport card and others
Possibility to learn foreign languages
Hybrid work (3 days from the office and 2 remotely)
private medical care
sharing the costs of foreign language classes
remote work opportunities