Pracuj.plsharing the costs of sports activities
Klikając w przycisk „Aplikuj”, „Aplikuj teraz” lub w inny sposób wysyłając zgłoszenie rekrutacyjne do Webhelp Poland Sp. z o.o. z siedzibą w: Taneczna 30, 02-829 Warszawa (Pracodawca - administrator danych), zgadzasz się na przetwarzanie przez Pracodawcę Twoich danych osobowych zawartych w zgłoszeniu rekrutacyjnym, w celu prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu. W każdym czasie możesz cofnąć zgodę kontaktując się z nami pod adresem e-mail: [email protected]
Pełną informację odnośnie przetwarzania
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co to?
Na oferty z aktywnym „Aplikuj szybko” zaaplikujesz jednym kliknięciem. Korzystają one z danych używanych przez Ciebie przy ostatnim aplikowaniu. Jeśli jeszcze tego nie robiłaś/eś, nie przejmuj się. Za pierwszym razem trafisz na pełny formularz aplikowania.
Customer Service Specialist with Romanian
Webhelp Poland Sp. z o.o.
Pomeranian
Pomeranian- valid for 25 daysuntil: 12 Jun 2022
- contract of employment
- full-time
- specialist (Mid / Regular)
- home office work
- Immediate employment
- remote recruitment
Your responsibilities
communicating effectively with customers via phone, email, chat and social media
responsible for ensuring call resolution promptly, while maintaining the highest level of quality support in every customer interaction
provide prompt, reliable, and accurate information to customers
recognize and adjust support approach to accommodate all levels of customer’s experience
escalate issues to the appropriate department
day-to-day communication with the team
Our requirements
preferably previous experience in a similar role
excellent customer service skills
near Native or Native level of Romanian
written and verbal fluency in English (B2)
strong written, verbal and organizational skills
able to work independently
excellent interpersonal and teamwork skills
strong multitasking skills
ability to negotiate with customers on various solutions
ability to listen and identify root problems
What we offer
full-time position (employment contract)
good career prospects in a reputable company that rewards employees with commitment and passion
social benefits: sport card (Multisport), private medical care
a Monday to Friday schedule, shifts between 09:00 – 22:00
workplace: work from home
Benefits
private medical care
sharing the costs of professional training & courses
remote work opportunities
extra social benefits
holiday funds
sharing the costs of holidays for kids
We are currently looking for:
Customer Service Specialist with Romanian
Overview:
As a Customer Service Specialist with Romanian language you will be responsible for providing professional support for clients, customers and partners.
If you are looking for a new challenge in an international environment,
please send us your updated CV in English.
Webhelp Poland Sp. z o.o.
People first. Numbers later.
We are a global community of more than 75,000 people who challenge what’s out there. Especially when it comes to outsourcing services. We delight clients with our energy, transparency, and emotional intelligence.
We have developed a strong culture of promotion from within because we want every Webhelper to feel valued and recognized. It’s alright with us if you’re just starting out and don’t know yet where you want to get. That’s how all great stories begin.
Technology is part of our DNA. And human thinking is part of our genome. That’s why when we put people first, everything comes alive!