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Customer Service Specialist with Russian NEW SSC

  • Kraków, małopolskie
  • Specjalista
  • 2017-11-08

Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

Customer Service Specialist with Russian
Miejsce pracy: Kraków

Vesuvius is a Global leader in molten metal flow engineering. For newly open Shared Service Center in Krakow we are looking for talented Customer Service Specialist to join our Team.

Your role:

  • Enter customers' orders/contracts & schedules into operation systems
  • Handling customer communication regarding status of the order and delivery date confirmation
  • Plan weekly schedules of customers shipments together with production department
  • Coordinate any customized orders and special shipping requests from customers and sales with production and logistic department
  • Create and maintain customer master data
  • Issuing of commercial invoices and credit notes
  • Supporting in resolution of loading and delivery queries.
  • To understand customs procedures, ensure relevant declarations are correctly made to ensure compliance
  • Cooperation with production and transport planning departments
  • Constantly support improvement of processes
  • Reporting on key performance indicators

If you have:

  • Bachelor’s degree or equivalent
  • English and Russian language on advanced level
  • 1-2 years of experience in the similar position
  • Problem solving skills, attention to details
  • SAP knowledge will be an advantage
  • Computer skills Windows based (MS Office - Word, Excel, PowerPoint)
  • Communication skills
  • Well-organized, self- motivated, customer-oriented, team-player
  • Permanent work permit

What we offer:

  • Stable employment conditions on the basis on contract of employment
  • Attractive benefit package
  • Possibility to work in an international environment in newly established SSC
  • Good atmosphere and comfortable working conditions
Wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych na potrzeby przyszłych rekrutacji.