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Customer Service Specialist with Russian

Robert Bosch Sp. z o.o.

  • offer expired 4 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment

Robert Bosch Sp. z o.o.

Jutrzenki 105



Your responsibilities

  • Customer advisor for Russian customers

  • Close collaboration with Customers, Sales and Logistics Departments

  • Ensuring the proper execution of the logistic services sold to customers in the framework of our contracts, research and implement corrective action plans to guarantee the satisfaction of our customers

  • Managing troubleshooting and customer-specific requests

  • Managing complaints

  • Backlog tracking

Our requirements

  • Fluency in Ukrainian and Russian

  • You are proficient in English, Polish would be considered as an asset

  • Experience in (Customer) Logistics

  • You have great communication skills and you are customer oriented

  • You are a team player

  • You have some experience in SAP (SD Sales & Distribution would be a plus)

  • You are familiar with MS Office (Excel, Power Point)

What we offer

  • Work #LikeABosch:

  • Contract of employment and a competitive salary (together with annual bonus)

  • Flexible working hours with home office after the pandemic as well

  • Referral Bonus Program

  • LunchPass Card

  • Grow #LikeABosch:

  • Complex environment of working, professional support and possibility to share knowledge and best practices

  • On-going development opportunities in a multinational environment

  • Broad access to professional trainings, conferences and webinars

  • Language courses

  • Live #LikeABosch:

  • Private medical care and life insurance

  • Multisport card and sports teams

  • Number of benefits for families (for instance summer camps for kids)

  • Non working days on the 24th and 31st of December

  • Discounts for Bosch products


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • preferential loans

  • no dress code

  • coffee / tea

  • parking space for employees

  • leisure zone

  • sharing the costs of tickets to the movies, theater

  • christmas gifts

  • employee referral program

  • charity initiatives

  • family picnics

  • Massage services at the office

  • Lawyer consultation

  • Summer and winter activities for children

Recruitment stages

Phone interview with a recruiter


Meeting with a direct manager


Meeting with a higher level manager

Robert Bosch Sp. z o.o.

W Bosch kształtujemy przyszłość, tworząc wysokiej jakości technologie i usługi, które wzbudzają entuzjazm i wzbogacają życie ludzi. Składamy naszym pracownikom obietnicę, której dotrzymujemy: razem rozwijamy się, cieszymy się pracą i wzajemnie się inspirujemy.

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