Oferta pracy

Customer Service Specialist with Swedish

Exela Technologies Sp. z o.o.

  • Grudziądzka 46-48, Toruń
    Toruń, Kuyavia-Pomerania
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Exela Technologies Sp. z o.o.

Grudziądzka 46-48

Toruń

Your responsibilities

  • Providing daily customer service to Swedish customers, Identify, evaluate and prioritize customer problems and complaints, Analyze customer problems and formulate plans of resolution,

  • Participate in scheduled customer reporting,

  • Participate in scheduled customer invoicing, Participate in on-line customer meetings related to quality and requests statuses

Our requirements

  • Fluent command of spoken and written Swedish and at least basic English,

  • Computer literacy of advanced user level (Office, esp. Excel),

  • Strong customer focus to understands customer needs and drive end-to-end customer engagement throughout the team,

  • Excellent customer focused skills: good work organization and task prioritization, communication, collaboration,

  • Readiness to travel occasionally

What we offer

  • Work in a dynamically developing company with global standards and systems

  • Opportunities of increasing professional qualifications and work with business professionals across the globe

  • Competitive salary level

  • Global management culture

  • Friendly work environment

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • coffee / tea

  • holiday funds

  • christmas gifts

  • remote work opportunities (after training period)