(Ref: AS/BPO/02/20)
 
Please add the data processing consent in Polish as below:
 
Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Rozporządzeniem 2016/679/UE Parlamentu Europejskiego i Rady z dnia 27 kwietnia 2016 r.).
Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz 
Exela Technologies Sp. z o.o.

Customer Service Specialist with Swedish

Exela Technologies Sp. z o.o.O firmie

Exela Technologies Sp. z o.o.

Grudziądzka 46-48

Toruń

About Exela
Exela Technologies, Inc. (“Exela”) is a location agnostic, global business process automation ("BPA") leader combining industry-specific and industry-agnostic enterprise software and solutions with decades of experience. Our BPA suite of solutions are deployed in banking, healthcare, insurance and other industries to support mission critical environments. Exela is a leader in work flow automation, attended and un-attended cognitive automation, digital mail rooms, print communications, and payment processing with deployments across the globe.
 
Exela partners with customers to improve user experience and quality through operational efficiency. Exela serves over 3,700 customers across more than 50 countries, through a secure, cloud-enabled global delivery model. We are 22,000 employees strong across the Americas, Europe and Asia. Our customer list includes 60% of the Fortune® 100, along with many of the world’s largest retail chains, banks, law firms, healthcare insurance payers and providers and telecom companies.
 
Why Exela?
A global, public company (Nasdaq: XELA), the people behind Exela are as important as the company itself. Our team’s extensive experience across multiple industry verticals give us a better sense of our clients' needs. That begins with teams comprised of individuals from diverse backgrounds with different perspectives.
 
Join our global team as we create advancements in business process automation solutions that impact our client’s mission-critical operations across the industries they serve. The diversity of our workforce and their inspiring ideas resonate throughout all that we do – don’t just read about digital innovation, be part of the revolution!
 
 
For our location Toruń, Poland we are looking for candidate to the position of:
Customer Service Specialist with Swedish
Located in Toruń, Poland
(Ref: AS/BPO/02/20)

Key responsibilities:

  • Providing daily customer service to Swedish customers
  • Identify, evaluate and prioritize customer problems and complaints
  • Analyze customer problems and formulate plans of resolution
  • Participate in scheduled customer reporting
  • Participate in scheduled customer invoicing
  • Participate in on-line customer meetings related to quality and requests statuses

Requirements:

  • Fluent command of spoken and written Swedish and at least basic English
  • Computer literacy of advanced user level (Office, esp. Excel)
  • Strong customer focus to understands customer needs and drive end-to-end customer engagement throughout the team
  • Excellent customer focused skills: good work organization and task prioritization, communication, collaboration
  • Readiness to travel occasionally

Our offer:

  • Work in a dynamically developing company
    with global standards and systems
  • Opportunities
    of increasing professional qualifications and
    work with business professionals across
    the globe
  • Competitive
    salary level
  • Global management culture
  • Friendly work environment
  • Medical
    care
  • Multisport
    card
  • Christmas
    benefit
  • Language
    classes
  • Group
    insurance
  • Holiday
    benefit

If you are interested in the development of your career please apply in English by 15.03.2020.

Exela’s recruitment and selection policy is designed to ensure that we select the best possible candidate for the job, on the basis of their relevant merits and abilities as measured against the requirements of the job. Our employees have access to highly sensitive documents and data, all employees are subject to background screening which may include but is not limited to confirmation of employment history, credit checks, criminal record checks, and confirmation of educational attainment. All sensitive or personal information received from and in relation to the candidates is to be stored and used only in strict compliance with the company’s GDPR polices and all applicable Data Protection Legislation.

Please add the data processing consent in Polish as below:
Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji.
About Exela
Exela Technologies, Inc. (“Exela”) is a location agnostic, global business process automation ("BPA") leader combining industry-specific and industry-agnostic enterprise software and solutions with decades of experience. Our BPA suite of solutions are deployed in banking, healthcare, insurance and other industries to support mission critical environments. Exela is a leader in work flow automation, attended and un-attended cognitive automation, digital mail rooms, print communications, and payment processing with deployments across the globe.
 
Exela partners with customers to improve user experience and quality through operational efficiency. Exela serves over 3,700 customers across more than 50 countries, through a secure, cloud-enabled global delivery model. We are 22,000 employees strong across the Americas, Europe and Asia. Our customer list includes 60% of the Fortune® 100, along with many of the world’s largest retail chains, banks, law firms, healthcare insurance payers and providers and telecom companies.
 
Why Exela?
A global, public company (Nasdaq: XELA), the people behind Exela are as important as the company itself. Our team’s extensive experience across multiple industry verticals give us a better sense of our clients' needs. That begins with teams comprised of individuals from diverse backgrounds with different perspectives.
 
Join our global team as we create advancements in business process automation solutions that impact our client’s mission-critical operations across the industries they serve. The diversity of our workforce and their inspiring ideas resonate throughout all that we do – don’t just read about digital innovation, be part of the revolution!
 
 
For our location Toruń, Poland we are looking for candidate to the position of:
Customer Service Specialist with Swedish
Located in Toruń, PolandNumer ref.: (Ref: AS/BPO/02/20)

Key responsibilities:

  • Providing daily customer service to Swedish customers
  • Identify, evaluate and prioritize customer problems and complaints
  • Analyze customer problems and formulate plans of resolution
  • Participate in scheduled customer reporting
  • Participate in scheduled customer invoicing
  • Participate in on-line customer meetings related to quality and requests statuses

Requirements:

  • Fluent command of spoken and written Swedish and at least basic English
  • Computer literacy of advanced user level (Office, esp. Excel)
  • Strong customer focus to understands customer needs and drive end-to-end customer engagement throughout the team
  • Excellent customer focused skills: good work organization and task prioritization, communication, collaboration
  • Readiness to travel occasionally

Our offer:

  • Work in a dynamically developing company
    with global standards and systems
  • Opportunities
    of increasing professional qualifications and
    work with business professionals across
    the globe
  • Competitive
    salary level
  • Global management culture
  • Friendly work environment
  • Medical
    care
  • Multisport
    card
  • Christmas
    benefit
  • Language
    classes
  • Group
    insurance
  • Holiday
    benefit

If you are interested in the development of your career please apply in English by 15.03.2020.

Please add the data processing consent in Polish as below:
Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji.

Exela’s recruitment and selection policy is designed to ensure that we select the best possible candidate for the job, on the basis of their relevant merits and abilities as measured against the requirements of the job. Our employees have access to highly sensitive documents and data, all employees are subject to background screening which may include but is not limited to confirmation of employment history, credit checks, criminal record checks, and confirmation of educational attainment. All sensitive or personal information received from and in relation to the candidates is to be stored and used only in strict compliance with the company’s GDPR polices and all applicable Data Protection Legislation.

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