Customer Service Team Leader
Arche Consulting Sp z o.o.
- ogłoszenie wygasło rok temu
- Umowa o pracę
- Pełny etat
- Kierownik / Koordynator
Customer Service Team LeaderNumer ref.: CSTL/KRK/RG
- Delegation of tasks, guide, motivate and support team members,
- Appoint KPI and prepare analyse reports,
- Cooperate with other departments of organisation,
- Descry errors and continous improve approach to fixing them,
- Support customers and the team with solving issues emerged,
- Support Recruitment process and talent management with HR manager,
- Min. 2 years of experience on a leader positions,
- Good knowledge of English (min. B2), additional language will be an asset,
- Perfect communication skills both verbal and written are essential for the role,
- Genuine ability to coach others and have adequate skills to conduct difficult conversation when needed,
- Effective organizational skills to plan work schedules and manage multiple projects/plans,
- Ability to document process and tools in detailed standards.
Our Client offer:
- Work in company with an established position on the market,
- Full-time employment contract,
- Possibility to work in a hybrid / remote system,
- Allowances for shift work,
- A package of additional benefits, i.e. medical insurance, language tranining.
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.