Oferta pracy

Customer Service with English

Genpact PLO firmie

  • Kraków, małopolskie

  • Ogłoszenie wygasło miesiąc temu
  • Pełny etat
  • Specjalista (Mid / Regular)

Function: Operations

Poland, Krakow

 

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Customer Service with English

Inviting applications for the role of a Customer Service with English

Responsibilities

  • Answering clients’ requests
  • Back office support for the customer
  • Contact with the customer via email
  • Analyzing the scope of data daily
  • Taking care of document categorization
  • Understand and remain up-to-date with policies and guidelines
  • Looking after the correctness of the documentation
  • Maintaining high level of service quality delivered to the customer

Qualifications

Minimum qualifications

  • Intermediate level of English
  • Willingness to work on a flexible schedule (potential  shift work) 
  • MS Office knowledge
  • Previous experience in Customer service would be an asset
  • Personal culture and ability to deal with the client properly
  • High motivation and willingness to learn

We offer

  • Attractive salary
  • Stable job offer – employment contract
  • Various trainings (initiating, soft skills)
  • Possibility of development
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates.

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