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Customer Service with English language

Farnell element14

  • Kraków

    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Your responsibilities

Our fantastic team of customer service are enthusiastic, results driven individuals with a positive attitude towards helping provide our customers with a first class service every time!

With training provided, you too can be part of a team that prides themselves on the products and exceptional service they offer.

This is an excellent opportunity to use your English language skills and join a global business working to support our customers across Europe and put them at the Heart of Innovation and Technology. You’ll be involved in sales and post-sales processes such as order tracking, backlog processing, invoicing, etc.

This is a fast-paced environment whereas a people person wanting to deliver for the customer you can really make a difference.

Don’t worry, you don't need to know anything about electronics! Your customer service skills and ability to cross sell, up-sell and passion for learning is all we need, and we will teach you the rest!

Our requirements

  • Previous experience in a Contact Centre / Business Centre and / or face to face customer service

  • Excellent communicative manners and being able to connect with the customer offer solutions quickly

  • Knowledge of English on proficiency level

  • Knowledge of Computer – good working knowledge of Microsoft packages and ability to learn quickly

  • Able to remain calm and diplomatic in different situations

  • Passionate about learning new things is key!

What we offer

  • Employment contract

  • Hybrid work model

  • Multinational environment

  • Private medical care

  • 26 days of annual leave

  • Professional initial and development trainings

  • Fresh fruits everyday

  • Bike parking

  • And more…


  • integration events

  • no dress code

  • 26 days annual leave days regardless working experience

  • corporate products at discounted prices

  • refer a friend program

  • hybrid working model

  • holiday fund

  • meal allowance

  • quarterly performance bonus

  • daily fruit deliveries

  • bike park


Please click on the link to Apply, your CV will be reviewed within 7 days and if successful in the shortlisting process, we will contact you directly.

Farnell element14

At Farnell our people are our best asset! They are our differentiator and we have made a commitment to put people at the heart of our organisation. Our talent management strategy is a fundamental step in us doing that whilst supporting the organisation to deliver its strategic commitments.

From your introduction to our business and right through your career with Farnell, you will have opportunities to develop. Every leader within our business is encouraged to spend time coaching and developing their teams, creating individual development plans and giving regular feedback, to support you in achieving your potential.

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