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Customer Service With French

Hays PolandO firmie

  • Kraków, małopolskie

  • Ogłoszenie wygasło 2 miesiące temu
  • Rekrutacja zdalna
  • Praca zdalna
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)
Customer Service with FrenchNumer ref.: 1150121

For our Client, an international company located in Kraków, we are currently looking for candidates as Customer Care Specialist with French and English skills (min B2). In this job position you will be at the frontline making every interaction memorable, enabling deeper relationships to strengthen position with Customers . In this department you’ll be able to use and develop your skills and knowledge, while working as part of an innovative and collaborative team.

Our requirements: 
Knowledge of English and French min B2
Experience in the office environment as Customer Service will be an asset
Good communication skills, verbal and non-verbal
Customer-oriented, independent work
Success-oriented, open-minded, organised, resilient even in stressful situations
Team player and confident single performer 

Manage your customers backlog Follow Customers accounts and help on various issue they may face 
Work in the spirit of ECE (Extraordinary Customer Experience)
Organize your work to answer customer requests 
Chasing acknowledgment on unconfirmed orders 
Follow customer payment accuracy to help finance team (aging balance) 
Processing customer credit cards 

What we offer: 
Private medical care (Luxmed with extension to dental care). 
Employee Assistant Program. 
Modern office in, very good location.
People had their share of what the office would be like. 
Group life insurance Modern and international work environment.

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