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Aktualne oferty pracodawcy
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Customer Service with French

Genpact PL

  • Kraków

    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Responsible for the operational tasks of Logistic Claims processes

  • Solving claims tickets accurately and efficiently to achieve the fixed service level target

  • Deliver different order to cash processes KPI’s

  • Cooperate with local Customer Service organizations, warehousing, distribution and transportation

  • Ensure Logistic Claims processes are done in compliance with related financial controls

  • Implement improvements to current processes

  • Involvement in projects related to Logistic Claims area

  • Ensure efficient customer service processes

Our requirements

  • Good knowledge of French and English (min. B2)

  • Good communication skills

  • Previous experience in a multinational company

  • Knowledge of MS Office at an intermediate level

  • Knowledge of the SAP system - nice to have

What we offer

  • Stable job offers - employment contract

  • Free access to our award-winning learning platform

  • Possibility of submitting a request for Private Medical services with Luxmed,

  • Possibility of submitting the request for group life insurance (covered by Genpact),

  • Possibility of submitting the request for Benefit Multisport (co-financed),

  • Additional holidays dependent on your tenure in the Company - up to 4 days per year,

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact PL

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

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