Oferta pracy

Customer Service with Russian

Goldman Recruitment

  • Kraków, małopolskie

  • ogłoszenie wygasło ponad miesiąc temu
  • Pełny etat
  • Specjalista (Mid / Regular)
  • praca zdalna
  • rekrutacja zdalna
For our Client a global technology company, we are looking for Russian speakers for the new international project. The work will be related to customer support. The office is located in Cracow (possibility of remote working).
Customer Service with RussianNumer ref.: 192996/7670

 

Responsibilities:

  • review, action and issue all relevant order related reports,
  • progress orders as requested and process customer returns,
  • answer technical queries from customers as required,
  • carry out contract reviews on orders/schedules and process in the SAP system,
  • investigate credit and debit requests and queries.

Requirements:

  • at least 2 years working in a Customer Service environment,
  • excellent English (B2) and Russian (C1) language,
  • excellent interpersonal skills and customer service manner,
  • have an organized way of working accurately with an eye for detail,
  • demonstrable experience of handling customers and working in a highly customer orientated environment.

The offer:

  • a competitive base salary and flexible working hours,
  • benefit package (Multisport Card, Private Medical Care with Dental Care Plan),
  • possibility to work remotely or from the office,
  • modern and comfortable office with friendly multicultural environment.

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