Oferta pracy

Customer Services Operational Specialist (E-Commerce)

MAHLE Shared Services Poland Sp. z o.o.

  • Psary (pow. trzebnicki)

    Psary (pow. trzebnicki), Lower Silesia
  • offer expired 17 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Holding single-point accountability for all day-to-day operations of all E-Commerce customers including Order Management, Logistics & Fulfilment, Customer Service, and Financial Services.

  • Supporting the E-Commerce Specialist to implement Regional Sales Strategy for E-Commerce to increase sales and profitability.

  • Responsible for defining and managing the backend processes for all E-Commerce customers.

  • Accountable for ensuring the timely and efficient clearing of accounts receivables of all customers via issuing of debit/credit notes

  • Assist the E-Commerce Specialist to identify, establish and maintain ‘Online Sales channels’ with pure online partners in the EMEA Region.

  • Assigned online accounts with responsibilities for defining internal processes, achieving sales, profitability and account recruitment objectives.

  • The E-Commerce Coordinator is the main point of contact and accountable party for operational e-commerce activities and the day-to-day manager.

  • Manage e-commerce functions including updating site content, managing pages and products, maintaining inventory levels. This role is a key liaison between the channel solutions, operations, and accounting teams

  • Manage e-commerce functions including updating site content, managing pages and products, maintaining inventory levels.

Our requirements

  • Bachelor’s / Master’s degree in Business, in Marketing and or digital field.

  • Languages: Fluent English, other European language will be a plus

  • Strong project management capabilities will be an asset

  • Strong background in e-commerce, Digital, Sales, Commercial Management and Marketing

  • Previous experience in the automotive aftermarket will be an asset

  • Experience in managing National business across EMEA region with E-Commerce environment will be an asset.

  • Knowledge in complex processes, and multiple technical platforms.

  • Analytical & Strategic Competence, Conflict Management.

  • Strong understanding of current e-commerce trends and best practice.

  • Presentation Skills & communication skills ,process and structure-oriented

  • Communications, marketing and /or price management experience will be an asset.

What we offer

  • Attractive salary package (incl. private medical care, Multisport, group insurance, Edenred prepaid cards)

  • Becoming a member of a fast-growing team in an innovative company with stable market position

  • Possibility to work for a well-known brand, a leader in Automotive industry whose products are highly recognized worldwide

  • Relocation bonus for candidates who are based more than 100 km from Psary.

  • Online foreign language courses

  • Referral bonus program

  • Flexible work schedule and possible working from home solution (home office)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • extra social benefits

  • redeployment package

  • employee referral program

  • charity initiatives

  • karta przedpłacona

Recruitment stages

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In addition to working on a great team, we encourage you to reach your full potential. Exciting assignments and personalized support for your career are available to you. Apply now!

We will contact only selected candidates.

MAHLE Shared Services Poland Sp. z o.o.

Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e-mobility.

With more than 72,000 employees, MAHLE generated sales of approximately EUR 9.8 billion in 2020 and is represented in over 30 countries with 160 locations, including 12 major research and development centers. Join our MAHLE team! #StrongerTogether

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