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Customer Services (Senior) Manager

Air Liquide Global E&C Solutions Poland S.A.

  • Kraków

    Kraków, Lesser Poland
  • offer expired a month ago
  • contract of employment
  • full-time
  • manager / supervisor
  • remote recruitment

Your responsibilities

  • Visit customers, identify business opportunities and expedite these in order to change them into proposals and contracts,

  • Establish a network with customers, vendors, external partners to capture market's unmet and/or underserved needs,

  • Manage Sales activities for Services and Spare parts products, including the development/creation of relevant product documentation (like executive materials, service product and marketing document and others),

  • Manage priorities for development of Services while liaise with Technology and Engineering Disciplines,

  • Capture and productize (by involving required disciplines, departments) potentially saleable services including go-to-market and pricing strategy,

  • Present, discuss and validate new Service Ideas and Products during regularly reviews with Product Lines and other Disciplines for final validation,

  • Answer the client’s needs, while looking for new Services opportunities,

  • Take on a challenging multidisciplinary role as a sales, proposal, commercial, project engineer and project manager.

Our requirements

  • Experience in plant engineering (5 years or more would be beneficial),

  • Experience with proposal work and cost estimates,

  • Basic knowledge of project execution/ management,

  • Process or Chemical Engineering background will be a strong advantage,

  • Basic understanding of the Technology for which the Services shall be managed,

  • Field experience is a strong asset,

  • Sales capabilities, strong in communication,

  • Willingness to acquire know-how beyond current field of expertise, ability to think "outside the box".

What we offer

  • Interesting and challenging position in an international company,

  • Work in a multicultural team,

  • Modern office space,

  • Training and opportunities to develop,

  • Possibility of changing position, department, gaining new knowledge and experience,

  • Attractive compensation and benefits package,

  • Possibility to purchase company shares on preferential terms,

  • Private healthcare and MultiSport card,

  • International exposure.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • preferential loans

  • coffee / tea

  • parking space for employees

  • holiday funds

  • employee referral program

  • charity initiatives

Air Liquide Global E&C Solutions Poland S.A.

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.

Air Liquide Engineering & Construction - A technology partner of choice

Air Liquide Engineering & Construction builds the Group's production units (mainly air gas separation and hydrogen production units) and provides external customers with efficient, sustainable, customized technology and process solutions. Our core expertise in industrial gas, energy conversion and gas purification, enables customers to optimize natural resources. We cover the entire project life-cycle: license engineering services / proprietary equipment, high-end engineering & design capabilities, project management & execution services. In addition we also offer efficient customer services through our worldwide set-up. As a technology partner, customers benefit from our research and development to achieve energy transition goals.

Air Liquide's ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability - with a strong commitment to climate change and energy transition at the heart of its strategy.

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