Oferta pracy

Customer Success Advisor (English, Polish and Spanish)

GetResponse

4 5006 000 gross / mth.
  • Warszawa

    Warszawa, Masovian
  • offer expired 22 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Your responsibilities

  • responding to enquiries and educating our Customers on our products by chat and email

  • troubleshooting problems for Customers

  • coordinating solutions with IT and management

  • helping customers build successful businesses

Our requirements

  • speak native Polish

  • have excellent language skills (at least C1 level) in English and Spanish

  • have online marketing acumen and preferably some technical background

  • are open to new experiences and ready to acquire new information at a fast pace

  • have the ability to easily handle a number of interactions at the same time

  • have superior verbal and written communication skills and are ready to master your speed-typing skill

  • are an outgoing “people person” with an upbeat attitude

What we offer

  • remote work

  • home office subsidies - 400 PLN per month (or equivalent) to help with your home office expenses and to maintain your well-being

  • home office set up - you’ll get a one-time bonus for a maximum of 1000 PLN (or equivalent)to help set up your home office space

  • private medical care for employees and their family members

  • employee referral program - up to 10 000 PLN for recommending a friend

  • corporate life insurance

  • employee pension program (PPE)

  • ESOP (Employee Stock Option Plan) with a 4-year vesting period and unconditional buyback program

  • flexible working hours and no meeting days– we want to help you to adjust your schedule to your activities

  • wellbeing and mental health culture - mental health helpline, sport card, yoga classes etc.

  • modern equipment - most of our teams work on MacBooks

  • language classes

  • internal initiatives like webinars, knowledge sharing sessions, and more!

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • integration events

  • retirement pension plan

  • corporate library

  • no dress code

  • extra social benefits

  • employee referral program

  • charity initiatives

GetResponse

We’re GetResponse, a Polish company with more than 300 people on board and 350,000+ customers all over the world.

We've been here since 1998. We’re global, remote and multicultural, yet we share the same values.

Our flagship product, the GetResponse platform, provides our customers with advanced online marketing solutions like marketing automation, responsive email design, landing page creator, webinars and useful analytical tools.

Scroll to the company’s profile