Oferta pracy

Customer Success Advisor (late shifts)

GetResponseAbout the company

  • Silesian

  • Offer expired 18 days ago
  • Remote recruitment
  • Remote work
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)

Your responsibilities

  • respond to enquiries and educate our Customers on our products by chat and email

  • troubleshoot problems for Customers

  • coordinate solutions with IT and management

  • help customers build successful businesses

Our requirements

  • have excellent language skills in English (at least C1 level); any additional language such as Russian, Portuguese, Spanish, German, French or Italian would be an asset

  • are ready to work late shifts: 3 PM-11 PM and 11PM-7AM

  • have online marketing acumen and preferably some technical background

  • are open to new experiences and ready to acquire new information at a fast pace

  • have the ability to easily handle a number of interactions at the same time

  • have superior verbal and written communication skills and are ready to master your speed-typing skill

  • are an outgoing “people person” with an upbeat attitude

What we offer

  • remote work

  • home office subsidy

  • #getremote fund

  • private health insurance

  • employee pension program (PPE)

  • corporate life insurance

  • sports card fund

  • language classes

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • integration events

  • retirement pension plan

  • corporate library

  • no dress code

  • extra social benefits

  • employee referral program

  • charity initiatives


We’re GetResponse, a Polish company with more than 300 people on board and 350,000+ customers all over the world.

We've been here since 1998. We’re global, remote and multicultural, yet we share the same values.

Our flagship product, the GetResponse platform, provides our customers with advanced online marketing solutions like marketing automation, responsive email design, landing page creator, webinars and useful analytical tools

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