Oferta pracy

Customer Success Associate with German

JAMF

5 0007 000 gross / mth.
  • Lower Silesia

    Lower Silesia
  • offer expired 4 months ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • home office work
  • remote recruitment

Your responsibilities

At Jamf, we empower people to be their best selves and do their best work. You will work with our customers across the EMEIA region as a trusted advisor to ensure success with Apple and Jamf by understanding their critical goals, challenges, key performance indicators and helping them succeed. Being part of Jamf also means you will collaborate cross-departmentally and act as the voice of the customer within Jamf to put their need at the forefront. You will also promote the value of Jamf products and services to our customers by identifying and facilitating opportunities for customer growth, engagement and renewals. As a Customer Success Associate, you will drive customer engagement, adoption and retention through an understanding of Jamf products, customer environments, and common technical workflows.

Our requirements

Who you are:

• You love helping people solve problems.

• You are a great listener and effective communicator.

• You enjoy taking initiatives and trying new things.

• You also have interest for technology and would like to be part of a fast growing company.

• You are a collaborative team player who is always looking to learn and improve.

• You are able to simplify ideas in an easy to understand, non-technical manner.

• You are well organized and have strong interpersonal skills.

Skills & Requirements:

• Professional working proficiency in English and German (required).

• 1+ years’ experience in a customer focused role and exceptional customer service skills (preferred).

• Certifications/Licensures: Jamf 100 (preferred).

• Ability to collaborate effectively with dynamic co-workers in a result driven culture.

• Self-starter, energetic multi-tasker, highly motivated team player.

• Ability to engage and build trust with all levels of customers and employees.

What we offer

  • Commitment in growing you as a professional and your overall career growth.

  • 30 vacation days + 24h volunteer days a year to dedicate to any non-profit organization of your choice.

  • Medical healthcare with dental coverage.

  • Pension plan.

  • Monthly phone reimbursement.

  • A brand new Macbook Pro and an iPhone for you to do your best work.

  • An office committee dedicated to organizing social events.

  • Employee Stock Purchase program.

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • integration events

  • no dress code

  • coffee / tea

  • employee referral program

  • extra leave

  • employee stock purchase program

JAMF

At Jamf, our mission is to help organizations succeed with Apple. We do this by focusing on removing the barriers of technology to allow people to do their best work, always. We empower our 20,000 global customers to put people first by bringing the legendary Apple experience to over 12 million devices. To learn more please visit us at: https://www.jamf.com

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