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Customer Success Manager with German

N3

  • Warszawa

    Warszawa, mazowieckie
  • ogłoszenie wygasło ponad miesiąc temu
  • umowa o pracę
  • pełny etat
  • menedżer
  • praca stacjonarna

Twój zakres obowiązków

  • Activity – Assist customers in onboarding, utilization, and consumption, and pursue renewal/expansion opportunities.

  • Target audience – Engages with existing customers in onboarding or steady state phases, works with end users, operational, business, and financial decision makers.

  • Messaging – Collaboratively drive change management and share adoption best practices, address customer issues to ensure successful transformation.

  • Product/Offering focus – Demonstrate expertise multiple offerings or full portfolio coverage.

  • Qualification/Sales Stage – Post-sale onboarding, long term change management, and contract renewal or product refresh.

  • Deliverable – Produces new pipeline in Existing Accounts, utilization/consumption increase.

Nasze wymagania

  • Communication Skills – Executive level written and verbal communication, strong stakeholder relationship building.

  • Sales Skills – Consultative selling, account management or other customer success/nurture engagement work to deliver with end Customer.

  • Industry Knowledge – Knowledge of client industry trends and demonstrated experience in learning new products and services.

  • Business Operations – Understands requirements for successful onboarding/adoption and critical escalation paths for customer issues.

  • Education – Bachelor’s degree is required; Professional Sales & Account Management is preferred.

  • Experience – Experience in consultative selling, account management or other customer success/nurture engagement work from a consulting or pre-sales environment, experience in any is ideal.

  • Language(s) – German

  • Tools/Systems – Fluency with basic productivity tools (Outlook, O365, Web Conferencing tools) and experience using CRM systems required, experience using prospecting tools (ZoomInfo, Tech-target, etc.) preferred.

To oferujemy

  • Competitive salary depending on your skills and experience with a potential to earn up to 15% more in performance-based bonuses.

  • Market-leading sales and tech training backed up by widely recognized official certification.

  • Constant care of a sales coach including training sessions, skill-building & professional development.

  • Constant support and clear development path from your first day at the office – dedicated Buddy, who will help you in adjusting to the new workplace.

  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom training.

  • Medical insurance, multisport card.

  • Bonuses for referring new employees.

  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities, and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.

  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to-day life.

  • Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.

Graduate, Trainee, Junior, Experienced – all levels welcome

Do you…

• Look for a company that can train you and supports you in establishing your successful growth within the most desired sales sector?

• Want to work in Technology with some of the hottest household brand names on the planet?

• Desire to develop a life-long career in the growing software, IT, and technology hardware market?

If so…

• This is a fantastic opportunity to start or continue your journey in cutting-edge cloud technologies & professional services sales.

N3

Life is different at N3. We are driven by our passions and propelled by our quest to innovate, thrive and learn. We are the tastemakers of technology, transforming the way the world works and shaping the future of business.

We work hard. We play hard. We make moves. Here, success is no accident. It’s ours to grow.

N3, Part of Accenture, is a sales and marketing solutions firm dedicated to working with software and technology solutions providers. Our client base includes the world's leading brands and their partner networks.

N3 has sustained rapid growth since its founding in 2004.

We are a performance-based organization that rewards creativity, hard work, and success.

N3 is not your typical corporate environment. Our business casual atmosphere and fast-paced workday make N3 a unique place to work.

Graduate, Trainee, Junior, Experienced – all levels welcome

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