Customer Success Specialist
Dealavo Sp. z o.o.
- Włodarzewska 33, WarszawaWarszawa, Masovian
- offer expired a month ago
- B2B contract
- specialist (Mid / Regular)
build and maintain relationships with existing Dealavo customers
respond to enquiries and educate guide our Customers through our products
troubleshoot problems for Customers
coordinate solutions with IT and technical support team
excellent language skills both in Polish and English
readiness to work with customers from all over the world
proficiency in computer skills and Internet tools
openness to new experiences and ready to acquire new information at a fast pace
an outgoing person with an upbeat attitude
prior experience in sales / customer service (especially B2B)
experience with task systems like Jira Software
business acumen and preferably some technical background
What we offer
attractive basic salary
work in a modern environment in a startup business with a team of energetic young people
chance to advance in company’s structure
possibility to gain solid B2B experience
hot and cold drinks
Dealavo Sp. z o.o.
Dealavo Smart Prices is a tech company specializing in data analysis and delivering powerful and actionable e-commerce insights to Brands and E-Shops.
Incorporated in May of 2016 we serve hundreds of clients globally from 24 countries monitoring more than 40 markets for e-commerce competitive data.
We were trusted by global brands like Samsung, MSI, Tp-Link, Lenbrook, DeLonghi, Epson, Philips, Babyliss and many more by providing an advanced monitoring solution and specialized advisory services.
We strive to make our recruitment process as reliable and transparent as possible. Therefore, one of its stages will be the organization of telephone interviews with former managers and other people chosen by us. This will help us verify the information but also allow us to develop a personalized onboarding program and development plan.