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Customer Success Specialist

Dealavo Sp. z o.o.

Dealavo Sp. z o.o.

Włodarzewska 33

Warszawa

Your responsibilities

  • build and maintain relationships with existing Dealavo customers

  • respond to enquiries and educate guide our Customers through our products

  • troubleshoot problems for Customers

  • coordinate solutions with IT and technical support team

Our requirements

  • excellent language skills both in Polish and English

  • readiness to work with customers from all over the world

  • proficiency in computer skills and Internet tools

  • openness to new experiences and ready to acquire new information at a fast pace

  • an outgoing person with an upbeat attitude

Optional

  • prior experience in sales / customer service (especially B2B)

  • experience with task systems like Jira Software

  • business acumen and preferably some technical background

What we offer

  • attractive basic salary

  • performance bonuses

  • work in a modern environment in a startup business with a team of energetic young people

  • chance to advance in company’s structure

  • possibility to gain solid B2B experience

  • hot and cold drinks

Dealavo Sp. z o.o.

About us:

Dealavo Smart Prices is a tech company specializing in data analysis and delivering powerful and actionable e-commerce insights to Brands and E-Shops.

Incorporated in May of 2016 we serve hundreds of clients globally from 24 countries monitoring more than 40 markets for e-commerce competitive data.

We were trusted by global brands like Samsung, MSI, Tp-Link, Lenbrook, DeLonghi, Epson, Philips, Babyliss and many more by providing an advanced monitoring solution and specialized advisory services.

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Info:

We strive to make our recruitment process as reliable and transparent as possible. Therefore, one of its stages will be the organization of telephone interviews with former managers and other people chosen by us. This will help us verify the information but also allow us to develop a personalized onboarding program and development plan.