Customer Success Specialist
Perfect Gym Solutions S.A.
- Franciszka Klimczaka 1, Wilanów, WarszawaWarszawa, Masovian
- offer expired over a month ago
- contract of employment, contract of mandate, B2B contract
- specialist (Mid / Regular)
- hybrid work
- Immediate employment
- запрошуємо працівників з України
Assuring a client’s happiness largely depends on your personal skill set. Proactive approach and Creative thinking are the keys to tailoring our services to their needs. Among your responsibilities:
You engage Key Clients to understand and work with Perfect Gym’s software to achieve their business goals
You lead meetings, workshops, and communication flows with our Clients
You identify new business opportunities with Key Clients and the market
You identify Clients growth drivers and influence product development roadmap
Measure Key Clients KPI’s to ensure system adoption and efficiency
Proactively anticipate and prevent client churn
You create and maintain Perfect Gym’s documentation for clients
You control critical processes within and between teams
You support team for a contract renewal process
We are looking for people ready to take on new challenges and innovate the Fitness Industry. A perfect candidate:
Has relevant degree in fitness, marketing or business
Has job experience as a Key Account Manager, Sales Representative, Fitness Club representative – 1 year minimum
Live in or nearby Warsaw
A strong communicator able to translate business requirements into system configurations
Passioned, Creative and motivated
Fluent command of the English and Polish language
Knowledge of Perfect Gym System or similar, enterprise CRM platform and Jira app will be an asset
What we offer
Besides a massive network of Fitness Industry professionals, marvelous co-workers, and an amazing culture within and outside of the office, we offer you:
A full-time role with a market competitive salary and benefits package
The chance to reinvent the Fitness Industry and improve the performance of Fitness Clubs
Unique and relevant experience in the Fitness- and SaaS Industry in a market-leading company
An international clients portfolio and PG team with 100+ incredible colleagues
An opportunity to visit clients in the most interesting places on Earth
A solid career path within Perfect Gym
Unforgettable Perfect Gym events
Are you a strong communicator with a creative mind? Are you ready to learn a lot in a short time and be surrounded by energetic co-workers? Do you desire a career in a Saas company in a Fitness Industry? We are looking for you!
As a Customer Success Specialist, you are the face of Perfect Gym for the biggest and most renown Fitness Clubs around the globe. It is your goal to ensure their success by delivering exceptional value and experiences by taking on the role of a personal adviser and trusted partner to their business.
Are you ready to start a new adventure? Excited about working for an organization that innovates the Fitness Industry? We look forward to meeting you! Submit your application and resume.
Perfect Gym Solutions S.A.
We are a market-leading provider of gym management software and continuously innovate the Fitness Industry. An exceptional team of highly engaged professionals makes sure that our clients receive only the best. Believe in yourself and we will believe in you as you grow into the team, the business, and the industry.
Manage your own career within Perfect Gym and take full control. At our organization you gain the trust and opportunities to become part of a movement, reinventing the world of fitness.