Oferta pracy

Customer Success Specialist with German

WebInterpret SAS

  • offer expired 18 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • full office work, hybrid work
  • remote recruitment

WebInterpret SAS

Inflancka 4a

Śródmieście

Warszawa

Your responsibilities

  • Investigate and solve customer's technical issues with application

  • Interact with customers through email and phone

  • Educate customers on application features and good practices

  • Cooperate with other departments in identifying bugs and customers' needs

Our requirements

  • Previous experience working in Customer Service and/or Account Management (1-year minimum)

  • Full professional proficiency in German

  • English skills on the communicative level (English is the business language in our Company, job interviews are held in English as well

  • Excellent organizational, written and oral communication skills

  • Good analytical skills

  • Strong customer relationship building

Optional

  • Second language will be a big plus (at least communicative level in writing): French, Spanish, Hindi

  • eCommerce and IT experience

What we offer

  • English is our working language and our colleagues at Webinterpret come from every corner of the globe, working in a diverse, passionate and international team. For most opportunities, we also offer visa and relocation support.

  • Enjoy our brand new chillout zone anytime you need to take a break

  • Take care of your physical and mental self with our free Multisport membership

  • Benefit from our private medical care package

  • Develop your language skills with free courses in French, German, English and Polish

  • Access our e-learning platform and participate in various in-house trainings

  • Join our legendary company parties, team integrations, and sport events

  • Our office lounges are filled with healthy fruits and occasional live cooking

  • When it comes to dress code - there is no dress code at Webinterpret! We offer a fun, come as you are vibe.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • fruits

  • integration events

  • coffee / tea

  • redeployment package

  • employee referral program

Webinterpret is a leading e-commerce specialist solution that helps facilitate cross-border trade. Its operations center is in Warsaw, Poland, and headquarters in Sophia Antipolis, France. Over the last year, Webinterpret has grown by more than 300% and it shows no signs of a slowdown.

To support this growth, we are looking for a self-motivated and experienced:

Customer Success Specialist with German

Location: Warsaw, Inflancka 4a

We're looking for a candidate to join the tech support team for the web-based application.

WebInterpret SAS

Webinterpret provides advanced cross-border solutions enabling marketplace sellers to grow their business globally. With over 40,000 sellers worldwide and over 12 years in breaking barriers to international trade, Webinterpret automatically translates, localizes, and lists items as well as synchronizes seller’s inventory, stock, and prices across multiple international marketplaces, such as eBay, Amazon, Cdiscount or Allegro.

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