Oferta pracy

Customer Support Agent

Infosys Poland Sp. z o.o.About the company

  • Pomorska 106A, Łódź
    Łódź, Łódź
  • Offer expired 20 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • assistant

Infosys Poland Sp. z o.o.

Pomorska 106A


Your responsibilities

  • Email/phone communication to manage customer orders / issues

  • Resolution of customer queries

  • Proactive communication to the customer on order status and potential resolution

  • Support risk assessment in supply chain and setting mitigation plans

  • Adhering to work standard to ensure high quality service

  • Cooperation with other team members

Our requirements

  • Do you speak English fluently?

  • Do you have first corporate experience?

  • Would you like to work with SAP and CRM (Sales Force)?

  • Do you have people orientation and proactive approach?

  • Would you like to develop within growing domain and cooperate with high – tech Client?

  • Do you have problem solving and analytical skills?

What we offer

  • Attractive Social Benefits

  • Medical Care

  • Great atmosphere

  • International projects

  • Trainings & Courses

  • Opportunity to develop your career

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • saving & investment scheme

  • coffee / tea

  • leisure zone

  • extra social benefits

  • kindergarten / nursery

  • employee referral program

  • charity initiatives

  • Sport card

  • Training and courses

  • Foreign language courses

Recruitment stages

CV analysis


Call with the Recruiter


Tests/Language verification


Videoconference with the future supervisor


Final decision

Infosys Poland Sp. z o.o.

Infosys Poland - who we are?

Our Polish unit employs 2,300 highly qualified professionals, providing BPM. HRO and ITO services for 27 clients from all around the world in over 28 languages. Our key areas of services are tax management, master data management, finance & accounting, sourcing & procurement, business transformation projects and audit services.

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