Oferta pracy

Customer Support Representative - Czech/Slovak Speakers

Goldman Recruitment

  • Kraków

    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work

Recruitment for

For our Client, an international production company, we are looking for Czech/Slovak speakers interested in a position of Customer Support Representative.

Your responsibilities

  • maintaining direct contact with B2B or B2C customers in order to solve their issues (by phone and by email),

  • providing all the needed information about products and services,

  • capturing customer’s requests & claims, analysing and provides issue resolution or appropriate answer,

  • supporting sales department by up-selling or cross-selling activities,

  • enhancing the value of the positive customer experience through the knowledge, information and advice given.

Employer requirements

  • excellent knowledge of English (B2) and Czech or Slovak (C1),

  • previous experience in customer service or willingness to develop within this area,

  • very good communication and interpersonal skills,

  • result- and customer-oriented attitude,

  • ability to work independently and as a part of a team.

What employer offers

  • work in a rapidly growing international company,

  • competitive, experience-based salary,

  • board benefits package (complex medical care, individual life insurance, My Benefit and others),

  • interesting internal career opportunities.

Goldman Recruitment

Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

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