Customer Support Representative

  • Łódź, łódzkie pokaż mapę
  • Specjalista
  • 2019-02-05
  • Ważna jeszcze 12 dni (do 2019-03-07)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    Customer Support Representative
    Miejsce pracy: Łódź
    Are you a student looking for the first job?
     
    Did you finish your studies and want to start a career?
     
    We have a great offer for you!
     
    Just have a look:

     

    Welcome to Customer Support! We’re the ones working directly with our customers to ensure they are comfortable using our products and that any issues they come across get solved.
     

     

    What we offer

    • A full scope of induction trainings dedicated to prepare you for the role
    • Working within a young, rapidly growing team with people full of positive vibes and energy
    • Great atmosphere 
    • Wide range of individual and self-development trainings
    • Numerous benefits like multisport card, private medical care, 50% TomTom product discount, bonus scheme
    • Free language classes 

    What you’ll do

    • First class support for the TomTom devices to our consumers
    • Troubleshooting and assistance of technical issues
    • Providing professional purchase advice
    • Providing personalized customer service by responding to the needs of the customer
    • Ensuring the highest level of customer satisfaction through all customer interactions

    And finally,
    Are you a proactive, analytical mind?
    Are you a team player, quick learner and innovative thinker?
     
    That’s good!
     
    Just follow next points to make sure this offer is exactly for you:
     
     

    What you’ll need

    • Fluent Polish
    • You have good level of English (company language)
    • You are driven by quality and customer service
    • You have good knowledge of MS Office applications
    • You are fresh graduate or have 1-2 years of experience (advantage but not requirement)
    • You have technical affinity (advantage but not requirement)

    At TomTom…

    You’ll move the world forward. Every day, we create the most innovative mapping and location technologies to shape tomorrow’s mobility for the better.

    We are proud to be one team of more than 5,000 unique, curious, passionate problem-solvers spread across the world. We bring out the best in each other. And together, we help the automotive industry, businesses, developers, drivers, citizens and cities move towards a safe, autonomous world that is free of congestion and emissions.

    Meet your team

    We’re TomTom Consumer. On our team, you’ll bring smart, safe driving to millions of people around the world. We’re going beyond navigation technology to build a full-service community platform that addresses consumers’ needs every step of the way, whether they want to optimize their commute to work, get inspired by delightful landscapes, or make sure they arrive on time to that long-anticipated friends’ reunion. This is your chance to play a role in building the world’s largest driving community, while bringing a more enjoyable on-road experience to all drivers.​

    Achieve more

    We are self-starters who play well with others. Every day, we solve new problems with creativity, meet new people and learn rapidly at our offices around the world. We will invest in your growth and are committed to supporting you. In everything we do, we’re guided by six values: We care, putting our heart into what we do; we build trust (you can count on us); we create – driven to make a difference; we are confident, but don’t boast; we keep it simple, since life is complex enough; and we have fun because life’s too short to be boring. 

    After you apply

    Our recruitment team will work hard to give you a meaningful experience throughout the process, no matter the outcome. Your application will be screened closely and you can rest assured that all follow-up actions will be thorough, from assessments and interviews through your onboarding.

    TomTom is an equal opportunity employer

    We celebrate diversity, thrive on each other’s differences and are committed to creating an inclusive environment at our offices around the world. Naturally, we do not discriminate against any employee or job applicant because of race, religion, color, sexual orientation, gender, gender identity or expression, marital status, disability, national origin, genetics, or age.

     

    Ready to move the world forward?

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    INTERESTED?

    More information on www.tomtom.com/careers

    We kindly ask you to complete the form and attachments in English.

    Pre-employment screening of all external candidates is part of the selection process.