Ta oferta pracy jest nieaktualna od 466 dni. Sprawdź aktualne oferty pracy dla Ciebie

Customer Support Representative with English and German

  • Wrocław, dolnośląskie
  • Specjalista
  • 12.12.2016

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    CSS Corp is a global information and communications technology company with an impeccable record for designing, developing, deploying and managing end-to-end IT and network services. From application development, testing and optimization through to enterprise-level cloud enablement and round the clock technical support services, CSS Corp provides a truly impressive range of quality services that focus on delivering strategic value and operational efficiency for its customers.

    At CSS Corp, we believe our people are the reason for our success. We like to work with people who are willing to innovate, become a trend setter, willing to be exposed to latest technologies and partner with world leaders in creating new products. If you are such a person, CSS Corp is "The Right Place" for you.

    Play a role in the team. Use your insight and intellect to influence and lead. CSS Corp offers you the opportunity and freedom to be outstanding!

    Customer Support Representative
    with English and German

    Working on this position you will be responsible for:

    • Providing support for Business Clients via phone, email, chat; 
    • Creating new accounts/ adding new users to existing accounts and updating necessary changes in the Entitlement Database;
    • Validating Entitlements and contracts;
    • Clarifying case properly in order  to  dispatch it to the appropriate group;
    • Understanding customer concerns and address them effectively;
    • Ensuring customer satisfaction for services rendered.


    Knowledge and skills required:

    • Excellent communication skills in English-must have;
    • Good level of German;
    • Previous Customer Care experience;
    • Excellent communication skills;
    • Passion to learn new concepts, technologies  and processes.

    What we offer:

    • Competitive salary
    • Private medical care (Luxmed)
    • Free parking space (both for cars and bicycles) for all employees
    • International environment
    • Individualized weekly language sessions within working hours
    • Group life insurance
    • Relocation package
    • Other benefits, including fully paid MultiSport card, pizza day, company events (picnics, LAN parties and many more), chill-out zone (Xbox, table football and others)

    Prosimy o dopisanie następującej klauzuli: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (Dz. U. z 2002 r. Nr 101, poz. 926, ze zm.)"