Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Customer Support Representative with German


  • offer expired 3 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • full office work
  • Immediate employment
  • More than one vacancy
    vacancies: 3
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України


Półwiejska 42

Stare Miasto


Your responsibilities

  • Offer customer support via e-mail or chat

  • Answer & solve customers’ inquiries & complaints by offering an accurate solution

  • Follow predefined workflows & handle issues specific to each communication channel

  • Respond to all customers' inquiries within given timescales and efficiently meet deadlines

  • Take, register & solve notifications or complaints

  • Update the database with all the details about each customer interaction

  • Participate in testing/launching / implementing new working products or tools

Our requirements

  • A C1 level of German (both written & spoken)

  • A B2 level of English (both written & spoken)

  • Bachelor’s degree or above

  • Experience in Contact Center can be an advantage

  • Patience, a strong sense of service and responsibility

  • Excellent computer skills (MS Office)

  • Resilience under work pressure and smooth adaptation to customer’s schedule

What we offer

  • SIGNING BONUS - 560€

  • Competitive salary package & meal vouchers

  • The opportunity to work in a multicultural environment

  • Flexible working schedule

  • Private medical insurance

  • Access to Multisport card

  • Learning programs for your development

  • Wellness activities for your wellbeing


  • sharing the costs of sports activities

  • private medical care

  • flexible working time

  • no dress code

  • coffee / tea

  • drinks

  • leisure zone

  • meal passes

  • christmas gifts

  • employee referral program

Are you friendly and positive? Is German your strength and you can express yourself easily on any subject?

As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer-focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.


With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

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