Oferta pracy

Customer Support Specialist - German Speaker - remote work

Azimo Limited Sp z o.o.

  • Kraków

    Kraków, Lesser Poland
  • offer expired 24 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Your responsibilities

  • Provide excellent customer service via e-mail and chat

  • Troubleshoot and work with the other teams to resolve customer issues

  • Work towards improving our digital products and our portfolio of partner companies

  • Acquire Azimo fans!

Our requirements

  • Fluent in both spoken and written German and English

  • Additional language on B2/C1 level will be a plus

  • A people person, happy to talk to customers and win them over

  • Computer literate

  • Customer focused, flexible and able to think outside of the box

  • Excellent written and communication skills

  • A real team player: someone who sees work as more than a job, wants to have fun, get involved and be part of something exciting

  • Persistent, able to work under pressure and to deadlines

What we offer

  • This role is offered on a Business to Business or Employment contract

  • 26 paid holidays + 1 extra day off for charity volunteering

  • Language courses and extensive training opportunities

  • Private Medical Healthcare for you & your family

  • Employee Assistance Programme (EAP)

  • Employee Referral Program

  • Multisport & Lunch card

  • Company and team off-sites (when travel resumes). Previous locations include Ibiza, Lisbon, Berlin and Amsterdam

  • Use of MacBook

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • flexible working time

  • integration events

  • no dress code

  • employee referral program

  • charity initiatives

Azimo Limited Sp z o.o.

Azimo is the better way to transfer money worldwide.

Our mission is to reduce the cost and effort of sending money internationally so that it can reach the people, families and communities that need it most.

We have three hubs, in London, Krakow and Amsterdam, employing more than 170 people. We’re a fun-loving team who really believe in our mission and proud that we are making a difference in the world.. Oh and we’re a team that’s cosmopolitan, tech savvy, open-minded and willing to climb the mountains and swim the oceans. Unless it’s raining. ;)

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We are looking for a fluent German & English speaker to support our customers on a full-time basis (Monday - Friday, 9:00 - 17:00). With the business growing it is imperative that we get the right people into the business to help us drive forward. We will want you to do the following (and probably some other things on top of that too!):