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Customer Support Specialist

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 4 - 6 tys. zł brutto
  • 2017-10-10

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Revolut LTD

    Revolut is one of the fastest growing globally FinTech companies headquarted in London, UK. Having attracted investment from VC's Leading Index Ventrues, Balderton Capital and Point 9, Revolut has engineered explosive growth since its launch in July 2015 with over 650,000 customers and more than $ 3BN processed in transactional value.

    Having won numerous awards and being selected as one of KPMG's Global FinTech 100 and having just received $ 10m Series A investment, Revolut is embarking on its next stage of its expansion.

    Customer Support Specialist

    Workplace: Kraków
    Region Name: małopolskie
    Reference Number: UK
    Salary: PLN 4,000 - 6,000

    As a member of the Support Team's Revolut you'll be Responsible for the following, and more!

    • Providing our users with an outstanding customer experience - it is part of our mission to make Revolut users feel secure whilst using our service
    • Providing excellent customer service via our in-app live chat
    • Representing Revolut online at all times
    • Collaborating with other teams across multiple locations is a tackle any customers' issues

    Requirements

    • You have flawless English
    • Empathy and love for helping people
    • Ability to explain complex issues in an easy and understandable manner
    • Excellent communication skills
    • Strong attention to detail and analytical skills
    • Driven, self-motivated and highly flexible team player
    • And self-learner and a problem-solver and independent
    • Bachelor's degree or equivalent

    Desired

    • Prior customer support experience
    • Strong writing skills and great numeracy and IT skills
    • More languages!

    Benefits

    • Competitive Salary
    • Unlimited possibilities of growing within the company (yes, this magic is really happening!)
    • Rewards for the best performance (you can get both bonuses and fun!)
    • Flexible working hours
    • Working in one of the best FinTech startups in the world
    • If you work late, we provide dinner for you (everyday!)

    If you are interested, please send your CV via the Apply button below.