Customer Support Specialist with Arabic

Cloud Best sp.z o.o.

Cloud Best sp.z o.o.

Wioślarska 8

Śródmieście

Warszawa

Your responsibilities

  • Current, comprehensive e-mail customer service;

  • Customer support regarding the use of products;

  • Building good relationships with clients;

  • Consulting in the scope of the company's offer;

  • Compliance with standards and development of customer service quality;

  • Caring for the company's image;

  • Updating of data in existing customer accounts

  • Supporting Translations Team.

Our requirements

  • Good spoken and written English (preferred level C1)​ and Arabic (preferred level B2);

  • Excellent organizational skills;

  • Ability to work effectively under time pressure;

  • Communication skills and being success-oriented;

  • Experience in the Customer Support area;

  • Experience of working with ticketing systems

  • Authorized to work in Poland.

What we offer

  • Possibility of personal development and gaining experience in an international environment;

  • A team of enthusiasts who successfully create a company in the fast growing blockchain industry;

  • Great atmosphere and attractive working conditions in a start-up culture;

  • Work in the modern office in attractive location at Wioślarska 8 (next to the Vistula river);

  • Private medical care and co-financed sports card;

  • Extra integration trips and events;

  • Celebration of your birthday;

  • Fresh pressed juices;

  • Massages in the office;

  • English classes at work.

Benefits

  • private medical care

  • remote work opportunities

  • flexible working time

  • fruits

  • no dress code

  • video games at work

  • coffee / tea

  • drinks

  • leisure zone