Pursuant to the Article 13 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the “GDPR”, we inform You that Wipro IT Services Poland Sp. z o.o. with registered office in Warsaw, hereinafter referred to as the "controller" or “Wipro”, will process your personal data and will be the controller of your personal data.

You can contact Wipro by sending letter to the following address: Wipro IT Services Poland Sp. z o.o. Aleje Jerozolimskie 123a, 02-017 Warszawa, or by sending email: [email protected]

Wipro will process your personal data in order to conduct the recruitment process based on Article 6 Section 1 letter a) of the GDPR and Article 9 Section 2 letter a) of the GDPR, i.e. based on your consent, and in the case of your extended consent, also for the purposes of future recruitment – in the scope of the data included in your CV and motivation letter, and Article 6 Section 1 letter f) of the GDPR, i.e. based on Wipro legitimate interest – in the scope of the data gathered during recruitment process. Wipro does have the justified interest in verification of your qualifications and information’s provided in documentation.

You have the right to withdraw your consent at any time without affecting the lawfulness of the processing, which was made on the basis of consent before its withdrawal.

Your data will be shared with other entities from Wipro group, entities which cooperates with Wipro in the scope of the recruitment, IT services, and in cases indicated in the provisions of law, for reference to the authorities in connection with their proceedings. Wipro might transfer your personal data to entities from Wipro group located outside of EEA, however each time your data will be properly protected and secured, and basis of such transfer will be the agreement on processing the data based on the standard clauses approved by European Commission. You have the right to receive a copy of such personal data from Wipro.

Your personal data will be stored for a period not longer than the duration of the current recruitment procedure, however not longer than within 6 months upon the end of the current recruitment process, and in the case of your consent to the processing of data for the purposes of future recruitment - for a period not longer than 5 years.

You can submit to Wipro an application regarding personal data about: (i) rectification / correction of personal data; (ii) deletion of data; (iii) limiting the processing of personal data, i.e. suspending operations on personal data or not deleting data - according to the submitted application; (iv) access to personal data; (v) transfer of data to another personal data controller.

You can object at any time to the processing of personal data based on art. 6 Sec. 1 letter f) of the GDPR. Wipro will then no longer process such personal data unless it demonstrates the existence of valid legally established grounds for processing that override the interests, rights and freedoms of the data subject, or the grounds for determining, investigating or defending claims.

Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz 
WIPRO IT SERVICES POLAND Sp. z o.o.

Customer Support Specialist with Dutch

WIPRO IT SERVICES POLAND Sp. z o.o. O firmie

WIPRO IT SERVICES POLAND Sp. z o.o.

aleja Grunwaldzka 409

Gdańsk

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future


Currently we are looking for a person on the position of:

Customer Support Specialist with Dutch
Location: Gdansk, Poland

Share your CV for this job opportunity, If you are looking to:

  • Be a part of a global, reputed, and ethical MNC;
  • Have access to a healthy and supportive work environment;
  • Work amongst diverse colleagues from all over the world;
  • Gain vast opportunities to grow in your desired career field;

Language required: Dutch

 

This role requires you to?

  • Serve as the first point of contact for end users seeking technical assistance over the phone or chat or email or web.
  • Perform remote troubleshooting through diagnostic programs.
  • Determine the best solution for faster resolution of end users issue.
  • Educate and guide the end user through the problem-solving.
  • Direct unresolved issues to higher support teams.
  • Provide information on IT products or services based on end user query.
  • Record all issues and their resolution in IT ticketing tool.
  • Follow-up and update end user on status and information of issue reported.
  • Identify and suggest improvements on current processes followed.
  • Adherence to policies and procedures, closure of open calls after resolution.

What are we looking for in a candidate?

  • Minimum one year of IT Customer Support experience
  • Good written and verbal communication skills in English
  • Interested in IT related topics
  • Team player
  • Interactive and communicative personality
  • Excellent interpersonal skills

We provide many benefits!

  • Relocation assistance - Accommodation, travel and other minor expenses covered
  • Medical Insurance
  • Life & Disability Insurance for employees and family members
  • Wipro Social Fund Scheme  
  • Sport & Culture card
**We understand this opportunity may not be what you are looking for right now, but please reach out to the email ID mentioned in case you are looking for a change. Also, please share this job post among interested friends/colleagues
 
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future


Currently we are looking for a person on the position of:

Customer Support Specialist with Dutch
Location: Gdansk, Poland

Share your CV for this job opportunity, If you are looking to:

  • Be a part of a global, reputed, and ethical MNC;
  • Have access to a healthy and supportive work environment;
  • Work amongst diverse colleagues from all over the world;
  • Gain vast opportunities to grow in your desired career field;

Language required: Dutch

 

This role requires you to?

  • Serve as the first point of contact for end users seeking technical assistance over the phone or chat or email or web.
  • Perform remote troubleshooting through diagnostic programs.
  • Determine the best solution for faster resolution of end users issue.
  • Educate and guide the end user through the problem-solving.
  • Direct unresolved issues to higher support teams.
  • Provide information on IT products or services based on end user query.
  • Record all issues and their resolution in IT ticketing tool.
  • Follow-up and update end user on status and information of issue reported.
  • Identify and suggest improvements on current processes followed.
  • Adherence to policies and procedures, closure of open calls after resolution.

What are we looking for in a candidate?

  • Minimum one year of IT Customer Support experience
  • Good written and verbal communication skills in English
  • Interested in IT related topics
  • Team player
  • Interactive and communicative personality
  • Excellent interpersonal skills

We provide many benefits!

  • Relocation assistance - Accommodation, travel and other minor expenses covered
  • Medical Insurance
  • Life & Disability Insurance for employees and family members
  • Wipro Social Fund Scheme  
  • Sport & Culture card
 
**We understand this opportunity may not be what you are looking for right now, but please reach out to the email ID mentioned in case you are looking for a change. Also, please share this job post among interested friends/colleagues

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