Oferta pracy

Customer Support Specialist with German or French

Antal SSC/BPO

  • Gdańsk

    Gdańsk, Pomeranian
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • Immediate employment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Central contact for all customer requirements

  • Comprehensive support for external and internal customers as well as product advice (customers, technical support, planning & logistics, sales)

  • Support for all relevant issues relating to order processing from inquiry to delivery and follow-up

  • Complaint processing

  • Active participation in the design of new processes and systems to improve customer satisfaction

  • Voice of the customer

  • Driving growth in alignment with Sales through inside sales activities

Employer requirements

  • Experience in a customer service-oriented position

  • Strong verbal and written communication skills in German or French

  • Good command of English language (verbal and written)

  • Demonstrate understanding of customer servicing excellence

  • Proven ability to handle multiple priorities simultaneously

  • Ability to work independently, exercising discretion and judgment

What employer offers

  • Stable employment at a recognizable company with great opportunities to grow your career path

  • Opportunity to work remotely OR  in a hybrid model

  • Wide range of benefits and bonuses including Business English classes, medical health care, Multisport card and life insurance

  • Nice working atmosphere with various trainings and courses provided

  • Opportunity to work in the international environment and use foreign languages on a daily basis