Oferta pracy

Customer Support Specialist with German

John DeereO firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

John Deere

Kolorowa 2

Poznań

 
There are 7 billion people on this planet. And by 2050, there will be 2 billion more. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. The company is one of the world's largest manufacturers of agricultural, forestry, construction and gardening machinery. We are aware that the source of our success is in our very professional and diverse employees and their relationship with John Deere, with our products and prospects. That is why we are investing in our people and our technology like never before in our 180-year history. Here, the world’s brightest minds are tackling the world’s biggest challenges. RIGHT NOW
 
In accordance with the development of John Deere Polska Business Service Center in Poland we are currently seeking candidates for the position of:
Customer Support Specialist with German

What You’ll Do:

As Customer Support Specialist, you will a part of international Order Fulfillment team responsible for accurate order processing and analyzing. The objective is to get only 'good' orders into our Systems for highly efficient order processing.

In addition, you will:

  • Incoming payments posting and account reconciliation
  • Interest calculation and invoicing according to JD Financial instructions
  • Automatic and manual invoicing of services in SAP
  • Monitor and process freight invoices in SAP
  • Handle requests related to all types of claims
  • Prepare the relevant documents for the orders (certificates of conformity)
  • Reviews of inventory verification reports and submission of results to JD Financial
  • Participation in continuous improvement initiatives

What It Takes:

We need a good communicator in English and German, who thrives on solving problems and working in an international team environment.

Required skills:

  • Experience in customer service with knowledge of order processing, ideally with working knowledge of SAP SD
  • German language is a must
  • Advanced knowledge in Excel preferred
  • University graduate
  • Very good in English is a must
  • Paying attention to details and accuracy, analytical skills
  • Adapting easily and focusing on customer
  • Teamwork player - creating trust, with high communication skills

We offer You:

    • Stable employment with great international atmosphere and ethical corporate culture
    • Attractive benefit package
    • Development possibilities in growing and international organization
    • Flexible working hours
    • Modern and comfortable office area 

We are looking for fast thinking players to join our company. So, if you're looking for a place to work that values innovation, leadership and creativity, please apply online.

For more information on Privacy & Data processing in John Deere please
visit the JD website: Privacy and Data

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