Customer Support Specialist with Italian

Majorel Polska

  • West Pomeranian

    West Pomeranian
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • home office work
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Customer Support Specialist is responsible for handling customer queries (phone and chat) and supporting Microsoft's business clients in incoming communication.

Division of working time
80%

phone calls

20%

e-mails

Our requirements

  • Very good knowledge of Italian (C1 level)

  • Knowledge of English at B2 level

  • Positive attitude and being open to customer needs

  • Computer literate and quick in searching for information

Optional

  • Customer service experience will be an asset

What we offer

  • Stable employment based on an employment contract which is signed on the first day of the induction training

  • Work from home or from the office

  • Professional induction training

  • Friendly and multinational working environment

  • Clear and transparent path of professional development and real opportunity for promotion

  • Varied package of additional benefits

Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • fruits

  • coffee / tea

  • leisure zone

  • christmas gifts

  • birthday celebration

  • charity initiatives

  • wedding gift

Recruitment stages
1

Telephone conversation with a friendly recruiter

2

Verification of language skills

3

Interview with HR and manager

Majorel Polska

We operate world-wide. You may know us as a leader in the outsourcing business. We work with major companies from all over the world. We build customer service offices for them.

Our employees appreciate the good corporate ambience, so dear to us. The vision of our company incorporates three values – creativity, excellence, and respect.

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