- aleja Grunwaldzka 409, 80-309 Gdańsk, PolskaGdańsk, pomorskie
- Ogłoszenie wygasło 6 godzin temu
- Specjalista (Mid / Regular)
Currently we are looking for a person on the position of:
Language to be proficient in: Swedish
- Serve as the first point of contact for end users seeking technical assistance.
- Perform remote troubleshooting through diagnostic programs.
- Determine the best solution for faster resolution of end users issue.
- Educate and guide the end user through the problem solving.
- Provide information on IT products or services based on end user query.
- Follow-up and update end user on status and information of issue reported.
- Identify and suggest improvements on current processes followed.
What are we looking for in a candidate?
- IT Customer Support experience is preferred but not required.
- Good written and verbal communication skills in English and Swedish.
- Team player.
- Goal-oriented focus.
- Interactive personality.
We provide many benefits!
- Relocation assistance - Accommodation, travel and other expenses covered.
- Medical Insurance.
- Life & Disability Insurance for employees and family members.
- Wipro Social Fund Scheme.
- Sport & Culture card.